Business Support Officer

Talk Staff Group Limited; East Midlands; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

23 days holiday

Excellent pension

Job summary

Talk Staff Group Limited is seeking a proactive Business Support Officer to provide essential support across finance, payroll, facilities, administration and people management. The role involves handling confidential information with discretion, maintaining financial records, and coordinating administrative tasks to ensure smooth day-to-day operations.

You will work closely with senior managers and suppliers, manage multiple priorities, attend meetings, and contribute to accurate reporting.

Qualifications

• Experience in business support or admin roles.
• Experience using accounting systems (Xero preferred).
• Experience with banking, petty cash, ledgers.
• Payroll administration experience.
• Strong IT skills with MS Office.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information.
• Excellent attention to detail and accuracy.
• Ability to manage competing priorities.
• Proactive with initiative; customer-focused.

Responsibilities

• Maintain accurate financial records and reconcile invoices.
• Manage income and expenditure records and assist with reporting.
• Process payroll and related admin tasks.
• Support claims and other financial processes.
• Coordinate premises and facilities management.
• Liaise with suppliers and contractors to ensure timely work.
• Maintain facilities and compliance records.
• Support staff rotas and scheduling as needed.
• Attend meetings and produce accurate minutes.
• Provide management information and reporting on admin systems.

Skills

Business support

Xero accounting

Payroll processing

MS Office

Communication

Confidential handling

Attention to detail

Prioritisation

Customer-focused

Independent working

Job description

Our client is looking for an enthusiastic, organised and proactive Business Support Officer to join their team.

This is a varied and rewarding role, providing essential support across finance, payroll, facilities, administration and people management. You'll play an important part in ensuring the smooth day‑to‑day running of the organisation, working closely with senior managers, colleagues, suppliers and external contractors.

The role would suit someone who enjoys variety, is confident working independently and can manage sensitive and confidential information with professionalism and discretion.

You'll need to be highly organised, comfortable managing multiple priorities and confident taking the initiative in a busy working environment.

To be considered for the role, you’ll require the following essentials:

• Previous experience in a business support, administration, finance or operations role
• Experience using accounting systems, ideally Xero
• Previous experience with banking, petty cash, purchase and sales ledger processes
• Experience of payroll administration
• Strong IT skills, including Microsoft Office
• Excellent communication and interpersonal skills
• The confidence to deal professionally with challenging or sensitive situations
• The ability to handle confidential information appropriately
• Excellent attention to detail and a high level of accuracy
• The ability to manage competing priorities and adapt to changing requirements
• A proactive approach, with the confidence to use your own initiative
• Previous experience within a customer‑focused environment

Within this position, you’ll also be:

• Maintaining accurate financial records, processing invoices and completing reconciliations
• Managing income and expenditure records and assisting with financial reporting
• Processing payroll and associated administrative requirements
• Supporting claims and other financial processes as required
• Coordinating premises and facilities management, including maintenance, servicing and equipment testing
• Liaising with suppliers, contractors and service providers to ensure work is completed on time
• Maintaining accurate facilities, compliance and maintenance records
• Supporting health and safety and operational compliance requirements
• Providing day‑to‑day line management and support to the administration team, including recruitment, induction and ongoing development
• Attending meetings, preparing agendas and producing accurate minutes
• Providing management information, data and reporting relating to administrative systems
• Working closely with senior managers and colleagues to support the operational needs of the organisation
• Maintaining confidentiality and professional standards when dealing with sensitive information
• Supporting staff rotas and scheduling when required

Hours and Salary:

30 hours over 5 days per week (core office hours)

£28,392 per annum, pro‑rata

23 days holiday plus Bank

Excellent pension

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.