Business Services Assistant

Derbyshire County Council; East Midlands; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

LGPS

25 days annual leave

Flexible working options

Training and development opportunities

Cycle to work scheme

Eye tests & counselling

Job summary

Derbyshire County Council is seeking diligent and flexible administrative staff to support the Inclusion Support Service within the Business Services Team. The role requires strong organisational skills, effective communication, and the ability to manage complex workloads across multiple locations.

A minimum one day per week in the office is required with a 9-to-5 pattern, offering flexibility where possible.

Qualifications

• Highly organised and able to prioritise tasks to meet deadlines.
• Confident communicator providing timely and professional support to clients and colleagues.
• Strong IT skills with Microsoft 365; able to analyse data, learn new systems and protect data.
• Collaborative and adaptable with a positive attitude and willingness to learn and adapt to change.

Responsibilities

• Process Inclusion Fund and Post-16 Panel applications, decisions and records within timescales.
• Provide high-quality administrative support and advice to schools, providers, managers and professionals, responding to enquiries and resolving issues.
• Identify opportunities to improve processes and ways of working to support efficient service delivery.
• Coordinate workloads and support colleagues to ensure information is accurate and deadlines are met.

Skills

Highly organised

Confident communicator

Collaborative & adaptable

Deadline-driven

Tools

Microsoft 365

Job description

Closing date: 06 September 2026

An exciting opportunity has arisen within the Business Services Team for committed and flexible individuals to provide efficient and effective administrative support. We have a centralised support function to deliver efficient, consistent processes and collaborative working across the council.

You will be joining a friendly team of experienced Business Services Assistants in Schools and Learning as part of the Inclusion Support Service. This is a fast-paced, varied role where you’ll need strong organisational skills, adaptability, and the ability to meet deadlines in a changing environment. If you’re a team player with a can-do attitude and enjoy finding solutions, we’d like to hear from you.

While the role provides flexibility, you are required to attend the office for a minimum of one day per week. Weekly arrangements may vary, and flexibility to work in the office when required is essential. The team is based in several locations across the County including Alfreton, Chesterfield and Matlock. Although the base location is currently Cotmanhay this will be changing and the preferred base location from our sites can be discussed at interview.

The preferred working pattern for this role is 9 to 5, although flexibility can be considered.

What You’ll Be Doing

• Processing Inclusion Fund and Post-16 Panel processes, ensuring applications, decisions and records are processed accurately and within agreed timescales.
• Provide high-quality administrative support and advice to schools, providers, managers and professionals, responding to enquiries and resolving issues effectively.
• Identify opportunities to improve processes and ways of working, making recommendations that support efficient, accurate and consistent service
• Coordinate workloads and support colleagues, ensuring information is accurate, deadlines are met, and services are delivered efficiently across the team.

What we’re looking for

• Highly organised, with the ability to prioritise tasks and manage competing demands.
• Confident communicator, providing timely and professional support to clients, colleagues and partners.
• Strong IT skills, including Microsoft 365, with the ability to analyse data, learn new systems and maintain confidentiality and data protection standards.
• Collaborative and adaptable, with a positive attitude, willingness to learn and adapt to change, ideally some financial experience.

Employees have access to a range of benefits and discounts including

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata for part time staff).
• Flexible working options
• Training and development opportunities
• Paid travel expenses for work related travel
• Smarter travel scheme including access to the cycle to work scheme
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

Provisional Interview Date: 14 September 2026