Business Services and Operations Manager

Artemis Human Capital; Belfast City District; On-site; GBP 42,000 - 64,000; Full time

Job summary

Artemis Human Capital is partnering with a leading professional services organisation in Belfast to hire a Business Services and Operations Manager. You will oversee the Belfast office's operations and lead essential business support functions.

In this broad, hands-on leadership role, you will manage facilities, supplier relationships, budgets and office services while shaping a best-in-class workplace experience.

Qualifications

• Proven experience managing office operations in a fast-paced professional environment.
• Experience leading, developing and motivating teams.
• Strong commercial acumen, including budget management and supplier oversight.
• Excellent stakeholder management and communication skills, with the confidence to influence at senior level.
• A proactive, solutions-focused approach, with strong organisational and problem-solving abilities.

Responsibilities

• Oversee day-to-day workplace operations, facilities, supplier relationships, budgets, office services and business continuity.
• Lead a business support team, ensuring resources are deployed effectively and high-quality administrative support is delivered across the organisation.
• Working closely with senior stakeholders, help shape operational improvements, lead local projects, coordinate office-wide initiatives and ensure the workplace meets the needs of a changing business.

Skills

Office operations

Team leadership

Budget management

Stakeholder management

Process improvement

Job description

Business Services and Operations Manager

Competitive Salary + Benefits

Belfast | Full-time

I’m working with a leading professional services organisation to recruit an experienced Business Services and Operations Manager to oversee the smooth running of its Belfast office and lead a range of essential business support functions. This is a broad, hands‑on leadership role for someone who combines strong operational expertise with commercial awareness, excellent people management skills and a passion for delivering an outstanding workplace experience.

The opportunity

• You’ll take ownership of day‑to‑day workplace operations, facilities, supplier relationships, budgets, office services and business continuity.
• You’ll also lead a business support team, ensuring resources are deployed effectively and high‑quality administrative support is delivered across the organisation.
• Working closely with senior stakeholders, you’ll help shape operational improvements, lead local projects, coordinate office‑wide initiatives and ensure the workplace continues to meet the needs of a changing business.

About you

• Proven experience managing office operations, workplace services or business support within a fast‑paced professional environment.
• Experience leading, developing and motivating teams.
• Strong commercial acumen, including budget management and supplier contract oversight.
• Excellent stakeholder management and communication skills, with the confidence to influence at senior level.
• A proactive, solutions‑focused approach, with strong organisational and problem‑solving abilities.

Experience overseeing senior administrative or executive support teams would be advantageous. An interest in process improvement, innovation and emerging technology would also be welcomed.

This is an opportunity to take ownership of a varied, high‑impact function, work closely with senior leadership and make a tangible contribution to operational excellence and the employee and client experience.