Business Support Manager

Pertemps Bond; Greater London; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Hybrid working arrangement

Private medical insurance

Enhanced pension

Generous annual leave entitlement

Training and development opportunities

Employee wellbeing programmes

Career progression

Job summary

Pertemps Bond is seeking an experienced Business Support Manager in London to lead a high-performing support team and drive efficiency across processes and administration. You will partner with senior stakeholders and shape bid support, documentation, and governance across the business.

The role offers a hybrid working pattern, exposure to strategic initiatives, and opportunities to improve workflows while overseeing resource allocation and information systems.

Qualifications

• Experience leading administration, operations or business support teams.
• Strong organisational skills with ability to manage multiple priorities.
• Experience improving processes and implementing efficiencies.
• Attention to detail when reviewing and formatting professional documentation.
• Strong stakeholder management and communication skills.
• Advanced Microsoft Office and Microsoft 365 skills (Word, Excel, PowerPoint, SharePoint).
• Experience supporting senior leadership teams.
• Proactive, solution-focused approach.

Responsibilities

• Lead and line manage the business support/administration team.
• Coordinate business support functions and resource allocation across the organisation.
• Drive process improvements and workflow efficiencies.
• Maintain internal procedures, guidance documentation and SharePoint resources.
• Support the production and formatting of high-quality bids, proposals and business documents.
• Provide confidential support to senior leaders and directors.
• Organise leadership meetings, agendas, actions and follow-up activities.
• Lead internal engagement initiatives, events and social value activities.
• Support wider operational and strategic business projects as required.

Skills

Team leadership

Stakeholder management

Document formatting

Microsoft 365

SharePoint

Process improvement

Bid support

Event coordination

Tools

SharePoint

Microsoft Office

PowerPoint

Excel

Word

Job description

Business Support Manager

• Farringdon, London (4 days office based, 1 day flexible)
• £45,000 - £50,000 + Benefits
• Permanent

I'm currently recruiting for an experienced Business Support Manager to join a growing professional services organisation based in Farringdon, London. This is an exciting opportunity for a highly organised and proactive individual who enjoys improving processes, managing teams, supporting senior stakeholders, and driving operational excellence across a business.

The Opportunity

Reporting into senior leadership, you'll take ownership of business support operations, ensuring systems, processes, and administrative functions run efficiently across the organisation. You'll play a key role in supporting business growth, improving workflows, coordinating resources, and leading a business support team. This position offers excellent exposure to senior leadership and the opportunity to contribute to strategic business initiatives.

Key Responsibilities

• Lead and line manage the business support/administration team
• Coordinate business support functions and resource allocation across the organisation
• Drive process improvements and workflow efficiencies
• Maintain internal procedures, guidance documentation and SharePoint resources
• Support the production and formatting of high-quality bids, proposals and business documents
• Provide confidential support to senior leaders and directors
• Organise leadership meetings, agendas, actions and follow-up activities
• Lead internal engagement initiatives, events and social value activities
• Support wider operational and strategic business projects as required

About You

To be successful in this role, you'll ideally have:

• Previous experience managing and leading administration, operations or business support teams
• Strong organisational skills with the ability to manage multiple priorities
• Experience improving processes and implementing efficiencies
• Excellent attention to detail, particularly when reviewing and formatting professional documentation
• Strong stakeholder management and communication skills
• Advanced Microsoft Office and Microsoft 365 skills, including Word, Excel, PowerPoint and SharePoint
• Experience supporting senior leadership teams
• A proactive and solution-focused approach

What's on Offer?

• Salary of £45,000 - £50,000
• Hybrid working arrangement
• Private medical insurance
• Enhanced pension
• Generous annual leave entitlement
• Training and development opportunities
• Employee wellbeing programmes
• Career progression within a growing organisation