Office Operations Manager

Honeycomb Jobs Ltd; Belfast City District; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

25 days leave

Bank holidays

Belfast site

Senior leadership

Team development

Global projects

Career development

Professional environment

Job summary

Honeycomb Jobs Ltd in Belfast is recruiting an Office Operations Manager for a global professional services firm. The role encompasses day-to-day management of office operations and legal support, with leadership of the Office Operations and Legal Support teams, and close collaboration with senior management.

You will oversee facilities, budgets, suppliers, events, business continuity, and strategic initiatives across local, regional, and global projects.

Qualifications

• Senior operational experience in a fast-paced professional services environment.
• Experience leading and developing high-performing teams.
• Strong organisational and operational management skills.
• Experience managing suppliers, contractors and budgets.
• Excellent written and verbal communication skills.
• Ability to build relationships with senior stakeholders.
• Strong project management and problem-solving abilities.
• Attention to detail and ability to manage competing priorities.
• Leadership with ability to motivate and develop a team.
• Discretion, professionalism and confidentiality.

Responsibilities

• Oversee Belfast office management and operations.
• Lead Office Operations and Legal Support teams.
• Manage recruitment, development, performance and resource planning across the teams.
• Work with senior management to identify improvements.
• Oversee quality and consistency of legal support services.
• Manage office services including reception, rooms, hospitality and facilities.
• Oversee suppliers and contractors, including cleaners, catering and transport.
• Manage relationships with landlords and facilities providers.
• Oversee office maintenance, security and facilities projects.
• Manage office space and support moves.
• Oversee budget monitoring and expenditure.
• Support business continuity and workplace health and safety.
• Monitor environmental performance and energy management.
• Lead office-wide events and initiatives.
• Contribute to regional and global strategic projects.
• Collaborate with other office managers and operational teams.
• Provide regular updates to senior management on performance.

Skills

Leadership

Team development

Operational management

Budget management

Stakeholder management

Communication skills

Project management

Attention to detail

Decision making

Autonomy

Adaptability

Job description

Honeycomb is delighted to be recruiting for an Office Operations Manager on behalf of a highly regarded global professional services firm in Belfast. This is an excellent opportunity for an experienced Office Manager or Operations professional with strong leadership, organisational and commercial skills to take responsibility for the smooth running of a busy professional services environment.

The Job

This is a senior operational role with overall responsibility for the day-to-day management of office operations and legal support services in Belfast.

The successful candidate will lead and manage the Office Operations and Legal Support teams, ensuring a high-quality, efficient and client-focused service across the office. The role will cover team leadership, facilities, budgets, suppliers, office services, events, business continuity and wider operational initiatives.

Working closely with senior management and key stakeholders, you will act as a trusted advisor on office operations and contribute to local, regional and global projects.

The Company

This established global professional services firm has a strong reputation for delivering high-quality services to a diverse client base. The Belfast office forms part of a wider international organisation and offers a professional, collaborative and forward-thinking working environment.

This is an excellent opportunity for an experienced operations professional to join a leading organisation in a senior position, with responsibility for a broad range of office functions and the opportunity to contribute to wider strategic initiatives.

Package/Benefits:

• Competitive salary, depending on experience
• Hybrid working - 4 days office / 1 day working from home
• 25 days annual leave per year
• Bank Holidays in addition to annual leave
• Belfast location
• Full-time position
• Senior operational leadership role
• Opportunity to lead and develop a high-performing team
• Professional and collaborative working environment
• Exposure to regional and global projects and initiatives
• Strong career development opportunities

The Role

• Overall responsibility for the management and smooth operation of the Belfast office
• Lead and manage the Office Operations and Legal Support teams
• Manage recruitment, development, performance and resource planning across the teams
• Work closely with senior management to identify opportunities for continuous improvement
• Oversee the quality and consistency of legal support services
• Manage office services including reception, meeting rooms, hospitality, events and facilities
• Oversee third-party suppliers and contractors, including cleaning, maintenance, catering, couriers and transportation
• Manage relationships with landlords, facilities providers and external service providers
• Oversee office maintenance, physical security and facilities projects
• Manage office space and support office moves and changes
• Take responsibility for the office operations budget and monitor expenditure
• Support business continuity, emergency planning and workplace health and safety processes
• Monitor environmental performance, including energy management and recycling
• Take ownership of office-wide events and initiatives
• Contribute to local, regional and global strategic projects
• Work collaboratively with other office managers and operational teams
• Provide regular updates to senior management on operational performance and issues
• Ensure compliance with company policies, procedures and relevant requirements

The Person

• Proven experience as an Office Manager, Office Operations Manager or similar senior operational role within a fast-paced professional services environment
• Experience leading, managing and developing high-performing teams
• Strong operational management and organisational skills
• Experience managing suppliers, contractors and budgets
• Strong commercial awareness and business acumen
• Excellent written and verbal communication skills
• Proven ability to build effective relationships with senior stakeholders and external contacts
• Strong project management and problem-solving skills
• Excellent attention to detail and ability to manage competing priorities
• Strong judgement and decision-making skills
• Ability to work effectively under pressure and autonomously
• Flexible and adaptable approach to changing circumstancesStrong leadership skills with the ability to motivate and develop a team
• Professional, proactive and solutions-focused approach
• High level of confidentiality, discretion and professionalism
• Experience managing Personal Assistants or similar support professionals would be desirable
• Experience within a legal or professional services environment would be advantageous
• An interest in innovation, emerging technology and new ways of working would be beneficial

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.