Business Relationship Manager

Context Recruitment; Banbury; Hybrid; GBP 57,000 - 68,000; Full time

Job summary

A leading infrastructure organization is seeking an experienced Business Relationship Manager to be the strategic liaison between IT and business leaders. The role involves overseeing IT service delivery in a complex environment, driving innovation, and ensuring compliance in a high-security setting. Candidates should have strong relationship-building skills, a solid background in IT service delivery, and exceptional communication abilities. This position offers a hybrid work arrangement with three days required in the Banbury office, paying up to £67,500 plus benefits.

Qualifications

• Proven experience building and maintaining relationships with senior business leaders in a complex IT environment.
• Strong background in IT service delivery and project management within large-scale organizations.
• Expertise in governance, risk management, and compliance related to IT operations.
• Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands.
• Exceptional communication and negotiation skills with the ability to influence at an executive level.

Responsibilities

• Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs.
• Build and maintain strong relationships with senior business leaders to drive digital transformation.
• Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting.
• Identify opportunities for innovation and process improvement while managing risks and dependencies.
• Provide expert guidance on IT governance, compliance, and service management best practices.

Job description

Business Relationship Manager - Critical National Infrastructure

Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment.

Key Responsibilities

• Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs.
• Build and maintain strong relationships with senior business leaders to drive digital transformation.
• Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting.
• Identify opportunities for innovation and process improvement while managing risks and dependencies.
• Provide expert guidance on IT governance, compliance, and service management best practices.

Requirements

• Proven experience building and maintaining relationships with senior business leaders in a complex IT environment.
• Strong background in IT service delivery and project management within large-scale organizations.
• Expertise in governance, risk management, and compliance related to IT operations.
• Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands.
• Exceptional communication and negotiation skills with the ability to influence at an executive level.

Hybrid (3 days per week required in their Banbury office)
Paying up to £67,500 + benefits
Must be eligible to work in the UK