Business Process Manager

Apply now!; Birmingham; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance 4x Salary

Employee Assistance Programme

Employee Discount Scheme

Job summary

Arvato is a leading global 3PL provider delivering innovative supply chain solutions at our Hams Hall site in Birmingham. We are seeking a Business Process Manager to drive operational excellence across warehouse and supply chain processes, leveraging Lean and SAP technologies for sustainable improvements.

This role requires collaboration across Operations, IT and customer teams, translating business needs into practical process and system solutions and ensuring KPI-driven outcomes.

Qualifications

• Analytical, organised and proactive with a passion for improving business performance.
• Experience within Business Process Management, Continuous Improvement or Supply Chain Operations.
• Experience in warehouse, logistics or distribution environment.
• Strong analytical skills with the ability to interpret operational data and identify trends.
• Knowledge of SAP (WM, EWM or ERP) or similar Warehouse Management Systems.
• Experience delivering change projects and engaging multiple stakeholders.
• Excellent communication and presentation skills.
• Collaborative approach with the confidence to influence at all levels.
• Lean Six Sigma knowledge or qualifications would be advantageous.

Responsibilities

• Lead business process improvement projects across warehouse and supply chain operations.
• Analyse current operational processes, identifying opportunities to improve efficiency, quality and customer service.
• Work closely with Operations, IT, Solution Design and customer stakeholders to develop and implement process improvements.
• Support customer implementations, operational change projects and system enhancements.
• Translate business requirements into practical process and system solutions.
• Develop and maintain process documentation, work instructions and standard operating procedures.
• Support testing, validation and successful implementation of new processes and system developments.
• Monitor performance through KPIs and data analysis, recommending improvements where required.
• Champion a culture of continuous improvement using Lean methodologies and best practice.
• Provide coaching and guidance to operational teams to ensure consistent process adoption.

Skills

Analytical skills

Communication skills

Stakeholder management

Lean Six Sigma

SAP WM/EWM knowledge

Tools

SAP WM/EWM

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Business Process Manager

Location:Hams Hall, Birmingham
Salary: Up to £46,465 per annum
Hours:Full-time, Monday to Friday. We accept a Hybrid working model within this role- 3 days working onsite and 2 remote.

At Arvato, we’re passionate about delivering innovative supply chain solutions for some of the world’s leading brands. Through cutting-edge automation, SAP technology and continuous improvement, we help our customers achieve operational excellence. As we continue to grow, we’re looking for a Business Process Manager to join our team at our Hams Hall site.

This is an exciting opportunity for an experienced process improvement professional who thrives on driving operational excellence, leading change, and working collaboratively across Operations, IT and customer teams to deliver sustainable business improvements.

The Role

As Business Process Manager, you will play a key role in analysing, developing and optimising operational processes across our logistics operation. You will ensure business processes are efficient, scalable and aligned with customer requirements while supporting the implementation of new solutions and continuous improvement initiatives.

Key Responsibilities

• Lead business process improvement projects across warehouse and supply chain operations.
• Analyse current operational processes, identifying opportunities to improve efficiency, quality and customer service.
• Work closely with Operations, IT, Solution Design and customer stakeholders to develop and implement process improvements.
• Support customer implementations, operational change projects and system enhancements.
• Translate business requirements into practical process and system solutions.
• Develop and maintain process documentation, work instructions and standard operating procedures.
• Support testing, validation and successful implementation of new processes and system developments.
• Monitor performance through KPIs and data analysis, recommending improvements where required.
• Champion a culture of continuous improvement using Lean methodologies and best practice.
• Provide coaching and guidance to operational teams to ensure consistent process adoption.

Qualifications

You’ll be an analytical, organised and proactive individual with a passion for improving business performance.

You’ll ideally have:

• Previous experience within Business Process Management, Continuous Improvement or Supply Chain Operations.
• Experience working within a warehouse, logistics or distribution environment.
• Strong analytical skills with the ability to interpret operational data and identify trends.
• Knowledge of SAP (WM, EWM or ERP) or similar Warehouse Management Systems.
• Experience delivering change projects and engaging multiple stakeholders.
• Excellent communication and presentation skills.
• A collaborative approach with the confidence to influence at all levels.
• Lean Six Sigma knowledge or qualifications would be advantageous.

Additional Information

25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days

A life assurance policy that pays out 4 x Salary

Employee Assistance Programme that provides you with confidential support, information, and advice to help you

Employee Discount Scheme through Benefit Hub

Job Segment: Logistics, Supply Chain Manager, Business Process, Supply Chain, Lean Six Sigma, Operations, Management