Business Manager - Office Angels - Glasgow

Office Angels; Glasgow; On-site; GBP 45,000 - 55,000; Full time

Job summary

Office Angels Glasgow is seeking a commercially minded Business Manager to lead the branch and drive growth. You will report to the Operations Director and implement the local business strategy, guiding your team to deliver outstanding client and candidate experiences.

You will shape performance with data-driven decisions, manage budgets and KPIs, and build strong relationships with clients while leading recruitment, coaching and development of staff in a high-performing environment.

Qualifications

• Proven leadership experience in recruitment, staffing or service-led environment.
• Strong track record of revenue growth and hitting financial targets.
• Experience managing KPIs, budgets and branch performance.
• Exceptional people management, coaching and motivation skills.
• Strong business development and relationship-building capabilities.
• Excellent communication and influencing skills.
• Ability to make data-driven decisions and implement growth strategies.

Responsibilities

• Drive branch revenue growth by increasing market share across the Glasgow region.
• Translate strategy into clear, measurable branch objectives and action plans.
• Monitor, analyze and deliver against KPIs and KPIs.
• Own branch profitability and financial performance, including P&L management.
• Lead from the front in delivering exceptional client and candidate experiences.
• Build and maintain strong customer relationships and resolve issues proactively.
• Identify new business opportunities and oversee branch sales, marketing and service activities.
• Recruit, onboard and develop top talent within your team.
• Provide ongoing coaching, support and performance management to maximise success.
• Foster a high-performance culture and ensure operational excellence and compliance.

Skills

Leadership

Revenue growth

KPI management

Budget management

People management

Business development

Client relationships

Data-driven decisions

Job description

Business Manager - Office Angels Glasgow

Salary up to £50k

Lead. Inspire. Grow. Shape the future of one of Glasgow's most established recruitment businesses.

At Office Angels, we're passionate about connecting exceptional talent with outstanding businesses. Our Glasgow office has a long-standing reputation for delivering recruitment excellence across the region, and we're now looking for an ambitious, commercially-minded Business Manager to lead our high-performing team into its next phase of growth.

This is an exciting opportunity for a proven recruitment leader or experienced manager who thrives on driving performance, developing people, building client relationships, and delivering outstanding financial results.

The Role

As Business Manager, you will have full responsibility for the success of our Glasgow branch. Reporting directly to the Operations Director, you will lead the implementation of Office Angels' business strategy at a local level, ensuring your team delivers exceptional results while providing an outstanding experience for both clients and candidates.

You will act as the driving force behind branch performance, creating a culture of success, accountability, collaboration, and customer excellence.

Key Responsibilities

• Drive branch revenue growth by increasing market share across the Glasgow region.
• Translate business strategy into clear, measurable branch objectives and action plans.
• Monitor, analyse and deliver against key performance metrics and KPIs.
• Own branch profitability and financial performance, including effective P&L management.
• Lead from the front in delivering exceptional client and candidate experiences.
• Build, develop and maintain strong customer relationships, resolving issues proactively and effectively.
• Identify new business opportunities and oversee branch sales, marketing and service activities.
• Recruit, onboard and develop top talent within your team.
• Provide ongoing coaching, support and performance management to maximise individual and team success.
• Foster a positive, high-performance culture where people are motivated to exceed expectations.
• Ensure operational excellence and compliance across all branch activities.

What We're Looking For

We're seeking a leader who combines strong commercial awareness with a genuine passion for people development.

You will ideally have:

• Proven leadership experience within recruitment, staffing, sales, or a service-led environment.
• A strong track record of delivering revenue growth and achieving financial targets.
• Experience managing KPIs, budgets and branch or business performance.
• Exceptional people management, coaching and motivational skills.
• Strong business development and relationship-building capabilities.
• Excellent communication and influencing skills.
• The ability to make data-driven decisions and implement effective growth strategies.
• A customer-first mindset and commitment to service excellence.
• Energy, resilience and the ambition to drive success in a competitive market.

Why Join Office Angels?

At Office Angels, our people are at the heart of everything we do. We invest heavily in developing our leaders and creating an environment where careers can flourish.

You'll benefit from:

• The opportunity to lead an established and respected Glasgow business.
• A supportive and collaborative leadership team.
• Excellent career progression opportunities within a market-leading organisation.
• Ongoing learning, development and leadership training.
• A rewarding and inclusive culture where success is recognised and celebrated.
• Competitive salary and attractive performance-based incentives.

Ready to Lead the Next Chapter?

If you're an inspirational leader who is passionate about growing a business, developing people, and delivering exceptional results, we'd love to hear from you!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.