Glasgow Branch Growth & People Leader

Office Angels; Glasgow; On-site; GBP 45,000 - 55,000; Full time

Job summary

Office Angels Glasgow is seeking a commercially minded Business Manager to lead the branch and drive growth. You will report to the Operations Director and implement the local business strategy, guiding your team to deliver outstanding client and candidate experiences.

You will shape performance with data-driven decisions, manage budgets and KPIs, and build strong relationships with clients while leading recruitment, coaching and development of staff in a high-performing environment.

Qualifications

• Proven leadership experience in recruitment, staffing or service-led environment.
• Strong track record of revenue growth and hitting financial targets.
• Experience managing KPIs, budgets and branch performance.
• Exceptional people management, coaching and motivation skills.
• Strong business development and relationship-building capabilities.
• Excellent communication and influencing skills.
• Ability to make data-driven decisions and implement growth strategies.

Responsibilities

• Drive branch revenue growth by increasing market share across the Glasgow region.
• Translate strategy into clear, measurable branch objectives and action plans.
• Monitor, analyze and deliver against KPIs and KPIs.
• Own branch profitability and financial performance, including P&L management.
• Lead from the front in delivering exceptional client and candidate experiences.
• Build and maintain strong customer relationships and resolve issues proactively.
• Identify new business opportunities and oversee branch sales, marketing and service activities.
• Recruit, onboard and develop top talent within your team.
• Provide ongoing coaching, support and performance management to maximise success.
• Foster a high-performance culture and ensure operational excellence and compliance.

Skills

Leadership

Revenue growth

KPI management

Budget management

People management

Business development

Client relationships

Data-driven decisions

Job description

Office Angels Glasgow is seeking a commercially minded Business Manager to lead the branch and drive growth. You will report to the Operations Director and implement the local business strategy, guiding your team to deliver outstanding client and candidate experiences.

You will shape performance with data-driven decisions, manage budgets and KPIs, and build strong relationships with clients while leading recruitment, coaching and development of staff in a high-performing environment.