Business Manager

Auto Skills UK; Walton-on-Thames; On-site; GBP 52,000 - 57,000; Full time

Benefits offered by this job

Company car

Career progression

Team coaching role

Performance-driven role

Job summary

Auto Skills UK is seeking a Business & Transaction Manager in Walton-on-Thames to lead a sales team and optimise finance and insurance performance. This full-time, permanent role involves driving customer experience, compliance and leadership within a busy automotive dealership.

The package includes a £55,000 OTE with a £35,000 basic salary, a bonus and a company car, and a rota based 44-hour week Monday to Sunday as detailed in the posting.

Qualifications

• Previous automotive industry experience is essential.
• Experience as a Business Manager/Transaction Manager or similar role, or Senior Sales Executive ready to progress.
• Strong communication and interpersonal skills to build trust with customers and colleagues.
• Proven ability to motivate, coach and develop a team.
• Good understanding of automotive finance and insurance products and compliance requirements.
• Strong commercial mindset with ability to monitor performance toward targets.
• Excellent organizational skills: planning, forecasting and reporting.
• Customer-focused approach with commitment to fairness in treatment.
• Proactive, results-driven attitude with passion for delivering outstanding customer service.
• Full, valid UK driving licence is required.

Responsibilities

• Identify suitable finance and insurance products based on customers' requirements.
• Maintain compliance standards and ensure fair treatment throughout the sales process.
• Apply knowledge of finance/insurance regulations during vehicle sales negotiations.
• Monitor finance and insurance performance against targets and seek improvements.
• Coach and develop Sales Executives to improve skills and performance.
• Collaborate with management to meet business objectives and drive a high-performing team.
• Assist with business planning, forecasting trends and dealership performance analysis.
• Develop product knowledge to answer customer queries and support informed purchasing decisions.
• Record sales activity and provide regular performance feedback to management.
• Build long-lasting customer relationships with high standards of service.

Skills

Automotive industry experience

Business Manager experience

Strong communication

Coaching / development

Automotive finance knowledge

Compliance awareness

Planning / forecasting

Customer service orientation

UK driving licence

Job description

Business Manager

Location: Walton-on-Thames
Salary: £55,000 OTE £35,000 Basic + Bonus + Company Car
Job Type: Full-Time, Permanent
Hours: 44 hours per week on a rota basis, including Monday to Friday (9:00am - 6:00pm), Saturday (9:00am - 5:00pm) and Sunday (11:00am - 3:00pm)

Are you a driven automotive professional with a passion for developing people, maximising performance and delivering an exceptional customer experience?

This is an excellent opportunity to join an established automotive dealership in Walton-on-Thames as a Business & Transaction Manager, offering a competitive earning package of £55,000 OTE, including a £35,000 basic salary, bonus and company car.

Whether you're an experienced Business Manager looking for your next challenge or a Senior Sales Executive ready to take the next step in your career, this role offers the opportunity to develop your leadership skills, support a successful sales team and contribute to the overall performance of the dealership.

You'll play a key role in driving finance and insurance performance, maintaining high compliance standards and ensuring customers receive suitable products and transparent advice throughout the vehicle purchasing process.

What's in it for You?

• Competitive £55,000 OTE, including a £35,000 basic salary plus bonus.
• Company car.
• Full-time, permanent position.
• Opportunity to progress your career within automotive retail.
• The chance to coach, motivate and develop a sales team.
• A key role in driving dealership performance and customer satisfaction.

The Role

As a Business & Transaction Manager, Business Manager or Automotive Sales Manager, you'll play an important role in supporting the sales team, improving finance and insurance performance and ensuring every customer receives a professional, compliant and transparent service. Your responsibilities will include:

• Identifying suitable finance and insurance products based on customers' individual requirements and circumstances.
• Maintaining excellent compliance standards and ensuring customers are treated fairly throughout the sales process.
• Applying a strong understanding of financial and insurance product regulations to ensure accurate information is provided during vehicle sales negotiations.
• Monitoring finance and insurance performance against targets and identifying opportunities to improve results.
• Coaching and developing Sales Executives to improve their skills, product knowledge and overall performance.
• Working closely with dealership management to achieve business objectives and maintain a high-performing team.
• Assisting with business planning, forecasting trends and reviewing dealership performance to support ongoing growth.
• Developing comprehensive product knowledge to confidently answer customer queries and support informed purchasing decisions.
• Recording sales activity, monitoring outcomes and providing regular performance feedback to management.
• Building positive, long-lasting customer relationships while maintaining high standards of service and professionalism.

About You

To be considered for this Business & Transaction Manager position, you'll ideally have:

• Previous automotive industry experience - essential.
• Experience as a Business Manager, Transaction Manager or in a similar automotive finance and insurance role, or experience as a Senior Sales Executive ready to progress.
• Strong communication and interpersonal skills, with the ability to build trust with customers and colleagues.
• A proven ability to motivate, coach and develop a team.
• A good understanding of automotive finance, insurance products and relevant compliance requirements.
• A strong commercial mindset, with the ability to monitor performance and work towards business targets.
• Excellent organisational skills, including planning, forecasting and reporting.
• A customer-focused approach and a commitment to treating customers fairly.
• A proactive, results-driven attitude with a passion for delivering outstanding customer service.
• A full, valid UK driving licence, as the role involves driving dealership vehicles.