Business Manager

BSR Health Recruitment Ltd; Greater London; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A leading healthcare recruitment agency is seeking an experienced Business Manager to lead clinic operations across multiple sites in London. The role involves driving performance, managing clinic systems, and leading teams to deliver exceptional client experiences. The ideal candidate will have proven multi-site management experience and strong commercial skills. A competitive salary of £45-50k plus a performance bonus is offered, along with opportunities for career growth and diverse responsibilities.

Benefits

Competitive salary and bonus

Career growth opportunities

Dynamic work environment

Qualifications

• Proven multi-site management experience in clinic, beauty, wellness, or hospitality.
• Strong commercial and financial management skills.
• Excellent leadership abilities with a people-first approach.
• Understanding of compliance and regulatory requirements.
• Data-driven decision maker.

Responsibilities

• Oversee daily operations across all clinic locations.
• Lead and coach Clinic Managers and Front‑of‑House teams.
• Ensure regulatory compliance and conduct regular audits.
• Collaborate on marketing campaigns to improve client satisfaction.
• Set and achieve revenue targets while controlling costs.

Skills

Multi-site management experience

Commercial management skills

Leadership abilities

Understanding of compliance

Data-driven decision making

Job description

Business Manager

London Based - Multi-Site Clinics - Some National and International Travel

£45-£50,000 + Bonus

About the Role

We're looking for an experienced Business Manager to lead our clinic operations across multiple sites. You'll drive performance, ensure excellence, and support talented teams to deliver outstanding results.

What's In It For You

• Competitive salary : £45k-50k plus performance bonus
• Real impact : Lead operations across multiple premium locations
• Career growth : Develop your leadership skills in a growing business
• Variety : No two days the same - strategic oversight meets hands‑on problem solving
• Premium environment : Work with passionate teams delivering exceptional client experiences

What You'll Do

Operations & Performance

Oversee daily operations across all clinic locations, set and achieve revenue targets while controlling costs, monitor key metrics (utilisation, productivity, margins) and use data to drive improvements, and manage clinic systems including CRM, booking platforms, and POS.

Team Leadership

Lead and coach Clinic Managers and Front‑of‑House teams, support recruitment, onboarding, and performance reviews, and build a high‑performance culture where people thrive.

Compliance & Quality

Ensure regulatory compliance (HCPC and relevant standards), conduct regular audits for health & safety, infection control, and GDPR, and maintain exceptional service standards across all sites.

Client Experience & Growth

Collaborate on marketing campaigns and promotions, improve conversion rates and client satisfaction, support rollout of new services and technologies, and identify opportunities for commercial improvement.

What experience do you need

• Proven multi‑site management experience (clinic, beauty, wellness, or hospitality)
• Strong commercial and financial management skills
• Excellent leadership abilities with a people‑first approach
• Understanding of compliance and regulatory requirements
• Data‑driven decision maker

Comfortable travelling between sites regularly

Comfortable travelling between sites regularly

This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.