Business Manager

Rexel; Gillingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading electrical distribution company in Gillingham is seeking an experienced Branch Manager to drive business growth through strategic planning and exceptional customer service. The ideal candidate will excel in team leadership and collaboration, ensuring operational success and strong customer engagement. This role offers benefits including a company car scheme and extensive learning opportunities.

Benefits

Company Car Scheme

Contributory pension scheme

Performance Related Bonus scheme

33 days annual leave

Extensive learning opportunities

Free virtual GP service

Staff discounts

Qualifications

• Proven experience in strategic planning and business growth.
• Strong customer relationship skills and service excellence.
• Ability to lead and develop teams effectively.

Responsibilities

• Develop and implement strategic business plans.
• Execute customer plans ensuring quality contact.
• Monitor service targets to enhance customer experience.
• Lead branch operations and team performance.

Skills

Collaboration

Accountability

Customer Focus

Developing Others

Financial Acumen

Job description

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Company Description

Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries.

We are currently seeking a Branch Manager to lead our Gillingham Branch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service.

If you thrive in a fast‑paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you!

Benefits of a Career with Rexel

• Company Car Scheme
• Contributory pension scheme and life assurance
• Bonuses: Performance Related Bonus scheme
• Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
• Support & Development: Extensive learning opportunities from day one
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks: Staff discounts, exclusive holiday offers and free financial support and education

Job Description

As a Branch Manager, you will play a pivotal role in ensuring the success of the branch.

Your key responsibilities will include:

• Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets
• Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation
• Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences
• Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations
• Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business
• Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management
• Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment
• Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:

• COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
• TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments
• CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions
• DEVELOP OTHERS: developing people to meet both their career goals & the organisations goals
• FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions

Additional Information

At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.