Business Development Representative - UKI

Freshworks Inc.; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Freshworks is seeking a Business Development Representative for their London office. The role involves managing outbound interactions and generating interest in the company's cloud software. Ideal candidates should have sales experience and strong communication skills, with a commitment to diversity and teamwork.

Benefits

Company-funded insurance

Pension

On-site restaurant

Health insurance

Yoga classes

Enhanced maternity leave

Paid time off

Employee assistance programs

Long service awards

Discounted tax support services

Qualifications

• Experience in business development or sales, preferably in a cloud software environment.
• Native-level English communication skills are essential.
• Familiarity with the UK market is important; additional EU languages are advantageous.

Responsibilities

• Manage high volume of outbound interactions via phone and email.
• Develop and manage your lead pipeline, prioritizing prospective clients.
• Define and execute plans to meet or exceed sales goals.

Skills

Sales experience

Lead generation

Customer service

Communication

Job description

Business Development Representative - UKI

Join Freshworks as a Business Development Representative in the UKI region. This is an onsite role based in our London office.

In this role, you will manage a high volume of outbound interactions via phone, email, and other channels to prospective customers. Your goal is to generate interest, qualify leads, educate prospects, and connect them with our sales team to meet regional revenue targets as an individual contributor.

You will develop and manage your lead pipeline by assessing, prioritizing, and progressing multiple prospective clients simultaneously. Additionally, you will define and execute plans to meet and exceed your goals, engage with senior managers across marketing, sales, and operations to design campaigns, and continuously improve internal and external processes.

Use available resources effectively, including marketing, pre-sales, and sales teams, to achieve your objectives. Become an advocate for our brand, an expert in customer service and CRM, and provide regular pipeline reports and forecasts.

Ideal candidates will have some experience in sales or business development, preferably in a high-velocity environment, with cloud software sales experience being a plus. Experience with the UK market and native-level English communication skills are essential. Additional EU languages are advantageous.

We offer several benefits, including company-funded insurance, pension, on-site restaurant, health insurance, yoga classes, enhanced maternity leave, paid time off, employee assistance programs, long service awards, and discounted tax support services.

At Freshworks, we are committed to creating a diverse and inclusive workplace where everyone can thrive regardless of background, gender, race, or other characteristics. We believe diversity enriches our work environment and drives our success.