Business Development Manager / MSP

Central Employment; Newcastle upon Tyne; On-site; GBP 40,000 - 70,000; Full time

Job summary

Central Employment is seeking a results-driven Business Development Manager to identify, engage and secure MSP and technology services contracts. You will drive revenue growth from lead generation through to proposal development and contract closure, collaborating with pre-sales and delivery teams.

The ideal candidate has 3+ years in BDM or IT sales, with a proven MSP contract win track record and strong stakeholder engagement skills.

Qualifications

• 3+ years in a Business Development Manager or IT sales role.
• Proven MSP or technology services contract wins.
• Experience turning prospects into opportunities through discovery and proposals.
• Strong understanding of MSP offerings: managed services, cloud, security, infrastructure.
• Excellent presentation and negotiation skills.
• Experience engaging with IT leaders and C-suite stakeholders.

Responsibilities

• Identify, target and win new business opportunities across SME to enterprise.
• Develop and execute strategic plans to generate sustainable growth.
• Maintain a robust pipeline through prospecting, networking and referrals.
• Lead discovery meetings to understand client challenges and objectives.
• Present and position Managed Services, Cloud, Cyber Security, and IT solutions.
• Create compelling proposals and commercial presentations.
• Lead negotiations and close contracts with onboarding.
• Collaborate with pre-sales, delivery and leadership to tailor solutions.
• Maintain accurate forecasts, CRM records and pipeline reporting.
• Represent the company at networking events and industry conferences.

Skills

Business Development

New Business Sales

MSP Sales

IT Sales

Stakeholder Management

CRM software

Microsoft 365

Azure

Tools

CRM software

Microsoft 365

Azure

Job description

Our client is a rapidly growing Managed Service Provider (MSP) delivering a comprehensive range of IT Managed Services, Cloud Solutions, Cyber Security, Infrastructure and Digital Transformation services to clients across multiple sectors.

As part of their continued growth strategy, they are seeking an ambitious and results-driven Business Development Manager to identify, engage and secure new business opportunities. This role is ideal for a sales professional with a proven track record of winning MSP contracts and building new client relationships within the technology sector.

The Opportunity

As a Business Development Manager, you will play a key role in driving revenue growth by identifying new prospects, developing strategic sales opportunities and converting organisations requiring managed IT services and technology solutions.

You will be responsible for the full sales lifecycle, from lead generation and prospecting through to proposal development, commercial negotiations and contract closure.

The successful candidate will possess a strong understanding of the MSP marketplace, technology solutions and consultative sales methodologies, enabling them to engage confidently with IT leaders and senior business stakeholders.

Key Responsibilities

• Identify, target and win new business opportunities across SME, mid-market and enterprise organisations.
• Develop and execute strategic business development plans to generate sustainable sales growth.
• Build and maintain a strong pipeline of qualified opportunities through proactive prospecting, networking and referrals.
• Conduct discovery meetings to understand customer challenges, business objectives and technical requirements.
• Present and position Managed Services, Cloud, Cyber Security, Infrastructure, Networking and IT Support solutions.
• Create compelling proposals, service agreements and commercial presentations.
• Lead negotiations and manage opportunities through to contract signature and onboarding.
• Collaborate closely with technical pre-sales, service delivery and leadership teams to develop tailored client solutions.
• Maintain accurate sales forecasts, pipeline reporting and CRM records.
• Attend networking events, exhibitions and industry conferences to promote company services.
• Monitor market trends, competitor activity and emerging technologies to identify new revenue opportunities.
• Exceed monthly, quarterly and annual sales targets.

Skills & Experience Required

• Minimum 3+ years' experience in a Business Development Manager, New Business Sales, Technology Sales or IT Sales role.
• Proven track record of winning new MSP, Managed Services or Technology Services contracts.
• Demonstrable experience generating and converting new business opportunities.
• Strong understanding of Managed Services, IT Support, Cloud Solutions, Cyber Security, Microsoft Technologies and Infrastructure Services.
• Experience managing complex B2B sales cycles from prospecting through to contract completion.
• Ability to develop relationships with senior stakeholders including IT Directors, Heads of Technology, Operations Directors and C-Suite decision-makers.
• Excellent presentation, communication and negotiation skills.
• Strong commercial awareness with the ability to build compelling business cases.
• Experience using CRM platforms to manage sales pipelines and forecasting.
• Self-motivated, driven and comfortable operating in a target-based sales environment.
• Experience selling Microsoft 365, Azure, Cloud Migration or Cyber Security solutions.
• Previous experience within an MSP, IT Consultancy, VAR or Technology Services environment.
• Knowledge of IT Service Management and Digital Transformation initiatives.
• Existing network of technology decision-makers within the UK market.