Business Development Manager - Gamma Business

Gamma Communications plc; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in Unified Communications is seeking a Business Development Manager to enhance partnerships and drive revenue growth. This role involves managing large accounts, reducing churn, and fostering new customer relationships while working closely with internal teams. The ideal candidate will have a strong background in sales within telecommunications or technology sectors, alongside excellent interpersonal skills.

Benefits

25 days annual leave plus birthday off

Enhanced maternity and paternity pay

Contributory pension plan

Group income protection and life assurance

Tax-efficient share save and share incentive plans

Private medical insurance

Electric Vehicle scheme

Cycle to Work scheme

Qualifications

• Proven experience in new business channel/partner sales.
• Experience managing large channel/partner accounts.

Responsibilities

• Drive growth of Gamma products within large accounts.
• Manage churn and develop new customer relationships.
• Produce monthly summaries of key sales opportunities.

Skills

Relationship Building

Interpersonal Skills

Tools

Salesforce

Job description

3rd floor, 63 St Mary Axe, London EC3A 8AA, UK ● Arbeta, 11 Northampton Rd, Manchester M40 5BP, UK Req #539

13 May 2025

(Home based with travel to office and client site where needed)

A bit about us

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners.

We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

Who are we looking for?

The BDM role is an externally focused sales and business development role, whereby the individual takes responsibility for the overall development and growth of relationships between Gamma and a small number of large partners. The role will involve working closely as part of an Account team to drive growth of revenue and margin as well as manage churn and consolidation

What will you be doing day-to-day?

• Drive growth of all Gamma products and Services within a small number of large accounts focused on selling Gamma’s full portfolio wherever needed
• Growth revenue and margin in line with agreed targets.
• Proactively work to reduce churn within these accounts
• Work with the Sales teams & leadership within the partner to Identify revenue & margin opportunity
• Cross sell and upsell Gamma’s products and services to that base.
• Identify and build new relationships with new customers
• Build and develop MD & Director level relationships
• Work to ensure Gamma doesn’t incur bad debt from any accounts
• Orchestrating the various resources at your disposal to ensure that the accounts have the necessary specialist team engaged.
• Liaise internally with departments within Gamma to ensure that the service provided is of the highest standard
• Maintain expected activity levels of 20 customer facing meetings per month
• Proactively manage and report progress of key sales opportunities through Gamma’s CRM system (Salesforce)
• Negotiate commitment & growth deals
• Produce a monthly summary of key opportunities won, pending and lost.
• There will be the need to handle Service Provider sales enquiries, including tenders and commercial support as well as complex rates and commercial negotiations
• Provide sales support for bids, proposals and contract renewals for Service providers’ customers
• Developing and managing sales campaign/strategies with your key Service providers in order for them to take to market
• Undertake formal training of the sales aspects of Gamma services for Gamma’s key Service providers
• Develop and implement sales campaigns to take products to market
• Support Service reviews as needed
• Support and pitch Gamma products to key End-User opportunities

What you’ll need:

• Proven experience in new business channel / partner sales.
• Proven experience in managing and developing large channel / partner accounts (circa 2-3 million annual gross margin).
• Background in a sales role in either telecommunications or technology sectors.
• Extensive relationship building skills at C-level.
• Strong interpersonal skills and ability to build excellent internal relationships and connections across multiple departments.

What do we offer you?

• At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you.
• Family matters, too. With enhanced maternity and paternity pay, we’re here to support you as a parent and help you thrive in your career.
• We offer a contributory pension plan to help you save for the years ahead, with Gamma’s contribution varying dependant on yours.
• Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones.
• We want you to share in our success. That’s why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma’s growth.
• We’re committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family..
• And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably.

A few things to note

• Unfortunately, we can't offer visa sponsorship or relocation support for this role.
• This role is home based with travel to a Gamma site (preferably London or Manchester) and customer site when needed.
• If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!

Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.

We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.

For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We‘re not looking to increase that network currently, so please don’t send speculative CVs.

• 3rd floor, 63 St Mary Axe, London EC3A 8AA, UK
• Arbeta, 11 Northampton Rd, Manchester M40 5BP, UK