Business Development Manager - Commercial Services

Royal Cornwall Hospitals NHS Trust; Redruth; On-site; GBP 60,000 - 90,000; Full time

Job summary

Royal Cornwall Hospitals NHS Trust in Cornwall is seeking a Business Development Manager to drive commercial growth across Estates and Facilities.

The post holder will develop new opportunities, build relationships with NHS partners and private sector clients, and lead a commercially focused strategy to maximise income from services such as the Food Production Unit (Sustentation), retail catering, accommodation and conference/event spaces including the Knowledge Spa.

Qualifications

• Experience in developing new commercial opportunities, preferably in healthcare or NHS settings.
• Ability to engage internal and external partners to grow revenue streams.

Responsibilities

• Develop new business opportunities and grow the Directorate's commercial portfolio.
• Build strategic relationships with internal and external partners.
• Identify innovative ways to generate additional income for the Trust.
• Lead the creation and embedding of a commercially focused development function.
• Engage with NHS partners and private sector clients to build a sustainable pipeline.
• Communicate complex commercial information to diverse stakeholders.

Skills

Business development

Strategic relationships

Market analysis

Tendering

Job description

This is a newly created role established to build and grow the Directorate's commercial portfolio. The postholder will be responsible for developing new business opportunities, building strategic relationships with internal and external partners, and identifying innovative ways to generate additional income for the Trust.

As a new function within the Directorate, the role will focus on creating commercial success where dedicated resource has not previously existed. This will include growing existing revenue streams, developing new commercial ventures, increasing market opportunities, and ensuring services are positioned to maximise their income potential.

The role is critical to driving long-term commercial growth, supporting financial sustainability, and creating a strong pipeline of future business opportunities across Facilities services.

The Business Development Manager will lead the identification, development and delivery of income generation opportunities across the Estates and Facilities portfolio, specifically within services managed by the Directorate, with a particular focus on the Trust’s Food Production Unit (Sustentation), retail catering, accommodation, and commercial use of estate assets (including conference and event spaces such as the Knowledge Spa).

The post holder will lead and be responsible for developing and implementing a commercially focused business development strategy to maximise utilisation of existing capacity, generate sustainable income, and support the Trust in achieving its financial objectives without detriment to patient services.

The role will provide specialist advice and expertise and knowledge in commercial development, market analysis, pricing, tendering, and customer engagement, working closely with operational leads to translate capability (e.g. food production capacity) into viable, profitable external services.

The post holder will operate across organisational boundaries, engaging with NHS partners, private sector clients (e.g. care homes, retail outlets), and internal stakeholders across Estates and Facilities, Finance, Procurement, Corporate Services, and Clinical Directorates to build a strong and sustainable commercial pipeline.

The post holder will be responsible for establishing and embedding a commercial development function within the Directorate, building processes, pipelines and partnerships from an early stage, and creating a sustainable model for future income generation.

The post holder will be required to communicate complex commercial information to a wide range of stakeholders. Influencing multiple stakeholders across diverse service areas.

Royal Cornwall Hospitals NHS Trust (RCHT) Is At The Heart Of Acute And Specialist Care For Cornwall And The Isles Of Scilly. We Care For a Population Of Around 470,000 People, a Number That Increases During Visitor Seasons. We Employ Around 6,700 Staff, United By a Shared Commitment To Deliver Safe, High-Quality Care. We Provide Services Across Three Main Hospital Sites, With Around 780 Inpatient Beds

Royal Cornwall Hospital in Truro

St Michael’s Hospital in Hayle

West Cornwall Hospital in Penzance

As a teaching hospital, we’re proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We’re committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future.

We are driven by one clear ambition, Outstanding Care for One and All, care that’s safe, kind and high-quality. We are RCHT.

For further details / informal visits contact: Name: Helen Tyler Job title: Interim Head of Facilities Email address: [e-mail] Telephone number: 07879848822