Catering/Facilities Supervisor

ROYAL CORNWALL HOSPITALS TRUST; Penzance; On-site; GBP 31,000 - 39,000; Full time

Job summary

Royal Cornwall Hospitals NHS Trust is seeking a Catering/Facilities Supervisor to lead Facilities staff across a wide range of services, including patient dining, cleaning, waste, and portering. The role focuses on coordinating duties, managing ward meal orders and stock, and driving quality initiatives to ensure excellent patient and staff experience.

The post involves allocating staff to cover duties for smooth operation and liaising with hospital wards and patients to uphold the department's

Qualifications

• Lead Facilities staff and co-ordinate duties across the department.
• Ensure ward meal orders, stock control and team scheduling are managed efficiently.
• Drive quality initiatives and maintain effective service delivery.

Responsibilities

• Organise staff allocation to cover all duties for smooth service.
• Oversee Patient Dining, Domestic Cleaning, Waste, Portering, Security, Switchboard, Linen and Post.
• Lead ward catering assistants to ensure shifts run smoothly and safely.
• Liaise with hospital wards and patients to uphold quality care and customer service.

Skills

Leadership

Staff scheduling

Stock control

Ward catering

Quality improvement

Communication

Job description

We are looking for a Catering/ Facilities Supervisor

We are looking for a Catering/ Facilities Supervisor to provide effective leadership to the Facilities staff within the Facilities Department and to be responsible for co-ordination of duties throughout the Department within an allocated area.

Responsible for ward meal orders, stock control and team scheduling.

To be instrumental in the development of quality initiatives and in ensuring the effectiveness of your team

To organise the allocation of staff within the Department, so that all duties are covered by the flexible use of staff to ensure the smooth running of the service.

Areas of responsibility include Patient Dining and Retail Catering, Domestic Cleaning Services, Waste, Portering, Security, Switchboard, Linen and Post, Leading ward catering assistants to ensure that the shift runs efficiently. To be instrumental in the development of quality initiatives and in ensuring excellent service provision and adherence to Trust policies and procedures. This post is a key link between the Facilities Site Manager for the further development of the service for both patients and staff. To liaise directly with the hospital wards and patients as part of the Department's quality initiatives.

To ensure the Department's philosophy of quality care and customer service is reflected in practice.

Department's philosophy of quality care and customer service is reflected in practice.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

• Royal Cornwall Hospital in Truro
• St Michael's Hospital in Hayle
• West Cornwall Hospital in Penzance

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.

Working pattern over a 2 week rota with alternate week-ends.

Enhanced hourly pay rates at week-ends equating to £15.75ph on Saturdays and £19.72ph on Sundays