Vacancy No 5634
BUSINESS DEVELOPMENT MANAGER (CHILLER SERVICE & PROJECTS)
Commercial HVAC | Chiller Service, Maintenance & Replacement Projects
Location
LONDON | SOUTH EAST | SOUTH WEST
Please note: The ideal candidate will be based in West London, Buckinghamshire, Berkshire, Hertfordshire, Surrey or central/east Hampshire for effective territory coverage. Applicants based elsewhere across London, the South East or South West will also be considered where their experience and willingness to travel suit the role.
The Opportunity
Can you turn commercial HVAC and chiller service opportunities into profitable growth?
Are you a commercially driven technical sales professional with a track record in chiller servicing, HVAC maintenance contracts, specialist cooling or associated building services?
Can you win new customers, build long term relationships and identify profitable maintenance, refurbishment and chiller replacement opportunities?
We are working with a respected UK HVAC engineering and chiller service specialist seeking a Business Development Manager (Chiller Service & Projects) to develop new business across London and the surrounding regions.
This is a proactive business development role focused on winning new service and maintenance contracts, developing customer relationships and generating profitable chiller replacement, refurbishment and higher value remedial project opportunities.
The Company
Our client is an established UK HVAC engineering, chiller supply and service specialist with a strong reputation for its engineered approach to cooling solutions.
With an established presence in London and across the UK, the business supplies commercial and industrial chillers alongside bespoke cooling systems.
Its technical offering also includes air conditioning, heat pumps, air handling equipment and compressors.
Supporting facilities management providers, commercial end users and industrial and manufacturing customers, the business delivers maintenance, refurbishment, chiller replacement and turnkey projects.
Key Responsibilities
- Win new commercial HVAC service and planned preventative maintenance contracts through proactive business development.
- Develop relationships with building owners, end users, FM providers, estates teams and mechanical services contractors.
- Identify opportunities for chiller repairs, plant refurbishment, equipment replacement projects and associated high value remedial works.
- Develop and deliver a targeted sales strategy across London, the Home Counties and the wider South East and South West, prioritising commercially attractive customers and sectors.
- Conduct customer meetings, site visits and initial technical discussions to understand equipment condition, operating needs and commercial objectives.
- Work closely with engineering, service operations and technical colleagues to develop appropriate maintenance and project solutions.
- Prepare, present and negotiate competitive maintenance proposals, quotations and project submissions.
- Demonstrate the reliability, efficiency, financial and lifecycle benefits of maintenance and chiller plant replacement.
- Manage opportunities from initial enquiry and technical assessment through negotiation to profitable order conversion.
- Maintain a structured sales pipeline with accurate CRM records, activity reporting and forecasts.
- Grow existing customer accounts through additional service, remedial works and equipment replacement opportunities.
Knowledge, Skills and Experience Required
- Proven success in technical business development, service sales or account management within commercial HVAC, refrigeration, mechanical building services or a closely aligned engineering environment.
- Experience winning new business and developing commercially valuable customer relationships.
- A sound understanding of planned maintenance agreements, service contracts and their commercial value.
- The ability to identify and develop plant refurbishment, high value remedial works, chiller replacement and associated project opportunities.
- Experience selling to FM companies, building owners, end users, estates teams, contractors or other technical and commercial decision makers.
- Strong commercial judgement, with the ability to prepare proposals, negotiate and close profitable business.
- A structured approach to territory planning, new business development, CRM and sales forecasting.
- Clear communication and presentation skills, with the credibility to engage technical and senior commercial decision makers.
- The ability to operate independently while collaborating effectively with internal engineering and service teams.
- A full UK driving licence and willingness to travel throughout the territory.
Additional experience that would be particularly advantageous
- Direct experience selling commercial chiller servicing, HVAC maintenance contracts or specialist cooling solutions.
- Technical knowledge of chillers, compressors, heat pumps, air handling equipment or related mechanical plant.
- Experience selling chiller refurbishment, plant replacement or energy efficiency improvement projects.
- Established contacts within commercial FM, property management or specialist building services across London and the surrounding regions.
- Experience identifying opportunities within existing HVAC installations or maintenance portfolios.
- Exposure to technically demanding environments such as commercial offices, healthcare, data centres, industrial sites or critical cooling applications.
The Person
This role will suit a commercially driven sales professional with the technical credibility to identify customer needs, win new maintenance contracts and develop profitable project opportunities through strong, long-term relationships.
You will be confident opening new accounts, growing existing business and working closely with technical colleagues to turn operational challenges into practical and commercially attractive solutions.
Above all, you will demonstrate the drive and judgement to convert customer requirements into profitable maintenance agreements, refurbishment, remedial works and chiller replacement projects.
What's In It for You?
- Basic Salary: Up to £60,000, with additional flexibility for exceptional experience.
- Bonus: Lucrative uncapped commission scheme linked to gross profit.
- Car: £440 per month car allowance.
- Benefits: Pension, healthcare, phone, laptop and 25 days holiday.
- Career development opportunities within an established and growing UK HVAC engineering business.
- Represent a respected UK HVAC specialist with autonomy to develop a profitable territory and the technical and operational support to deliver to customers.