Business Development Manager

Bowdon Associates Ltd; Manchester; On-site; GBP 40,000 - 64,000; Full time

Job summary

Bowdon Associates Ltd is recruiting a Business Development Manager to grow the lift servicing portfolio in Manchester. You will win new maintenance and compliance business, nurture relationships with facilities and building managers, and manage inquiries through a busy CRM system.

The role involves generating leads, delivering compelling proposals, and coordinating with Operations, Engineering and Compliance teams to drive revenue and ensure high service standards.

Qualifications

• B2B sales experience with a focus on technical services or lifts.
• Strong lead generation, communication and negotiation skills.
• Excellent organisation and CRM proficiency.
• Knowledge of lift maintenance and LOLER regulations is desirable.
• Ambitious, commercially driven with a target focus.

Responsibilities

• Generate new business through networking, referrals, cold outreach, social selling and market research.
• Build relationships with facilities managers, property managers, managing agents, building owners and other decision-makers.
• Manage and convert inbound enquiries for portfolios of up to nine lifts.
• Produce quotations and service proposals, and negotiate maintenance contracts within pricing parameters.
• Hold remote customer meetings via Teams, with site visits where appropriate.
• Promote in-house compliance services, including LOLER Thorough Examinations.
• Identify blue-chip and strategic account opportunities and refer them to the Head of Service Sales.
• Keep an accurate CRM pipeline and sales forecast.
• Manage enquiries through the shared sales inbox, responding promptly and categorising them.
• Work closely with Operations, Engineering, Compliance and Finance teams.

Skills

B2B sales

Lead generation

Negotiation

CRM

Lift maintenance knowledge

Tools

CRM software

Job description

Title: Business Development Manager - Lift Servicing

Location: Manchester

The Client

Bowdon Associates are recruiting on behalf of a well-established UK lift company known for its engineering quality and customer service. Due to continued growth, our client is looking for a driven Business Development Manager to win new maintenance and compliance business.

The Role of Business Development Manager - Lift Servicing

You will grow the company's service portfolio by generating your own leads, converting inbound enquiries and building long-term client relationships.

Key Responsibilities of Business Development Manager - Lift Servicing

• Generate new business through networking, referrals, cold outreach, social selling and market research
• Build relationships with facilities managers, property managers, managing agents, building owners and other key decision-makers
• Manage and convert inbound enquiries for portfolios of up to nine lifts
• Produce accurate quotations and professional service proposals, and negotiate maintenance contracts within agreed pricing parameters
• Hold remote customer meetings via Microsoft Teams, with site visits where appropriate
• Promote the company's in-house compliance services, including LOLER Thorough Examination inspections
• Identify Blue Chip and strategic account opportunities and refer them to the Head of Service Sales
• Keep an accurate CRM pipeline and sales forecast
• Manage your own enquiries through the shared sales inbox, responding promptly and categorising them accurately
• Work closely with the Operations, Engineering, Compliance and Finance teams

About You

• B2B sales experience, ideally in the lift or technical services sector
• Strong lead generation, communication and negotiation skills
• Excellent organisation, attention to detail and CRM proficiency
• Knowledge of lift maintenance and LOLER regulations is desirable but not essential
• Punctual and professionally presented
• Ambitious and commercially driven, motivated by targets and earning potential