Business Development Executive

Cross Rental Services; Andover; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Commission-based pay

25 days holiday + bank holidays

Pension

Private medical insurance

Life assurance

Eyecare scheme

Career development

Job summary

Cross Rental Services is seeking a proactive Business Development Executive to join our Internal Sales Desk in the United Kingdom. This 100% office-based role focuses on converting lapsed, transaction and new customers into actively trading accounts, managing the full sales cycle from cold calls to quoting and ongoing account management.

You’ll spend about half your time on high-volume quoting and admin support for the wider Customer Service and External Sales teams, while collaborating with

Qualifications

• Proven track record in sales or business development.
• Experience hitting sales targets.
• Comfortable with admin and quoting (approx. 30%).
• Strong CRM discipline and accurate record-keeping.
• Excellent written and verbal communication and negotiation skills.
• Proactive team player in a fast-paced open-plan office.
• Willing to learn HVAC/hire industry.
• Experience with Salesforce or similar CRM.
• Experience with calling campaigns or list-building.
• HVAC or equipment hire product knowledge.

Responsibilities

• Identify, contact, qualify and convert opportunities within the existing and lapsed customer base
• Run outbound calling campaigns and self-generate leads to win new business
• Manage the full quotation-to-order process using our CRM (Salesforce/Insphire)
• Develop transactional customers into more managed accounts
• Support peak periods by handling inbound leads, ensuring SLAs are met, and helping convert seasonal portable equipment opportunities
• Assist with non-standard quotations, pipeline reporting, and onboarding new customers
• Monitor enquiries, contract alerts and other incoming business channels
• Work closely with External Sales, Key Account teams and internal departments to deliver the right solutions

Skills

Sales experience

Business development

Outbound calling

CRM discipline

Communication skills

Negotiation skills

Team player

HVAC knowledge

List-building campaigns

Quotations admin

Tools

Salesforce

Insphire

Job description

We’re looking for a proactive, sales-driven Business Development Executive to join our Internal Sales Desk team at Cross Rental Services.

This is a 100% office-based role focused on identifying lapsed, transaction and new customers and converting these into actively trading accounts to manage and grow.

You’ll take ownership of the full sales cycle — from cold calling, qualifying opportunities, quoting, and ongoing account management. Roughly half your time will be spent on high-volume quoting and admin support for the wider Customer Service and External Sales teams.

If you’re a sales professional who enjoys the mix of outbound activity and structured account management, and you’re happy to roll up your sleeves on the quoting and admin that keeps the pipeline moving, we’d love to hear from you.

What you’ll do:

• Identify, contact, qualify and convert opportunities within the existing and lapsed customer base
• Run outbound calling campaigns and self-generate leads to win new business
• Manage the full quotation-to-order process using our CRM (Salesforce/Insphire)
• Develop transactional customers into more managed accounts
• Support peak periods by handling inbound leads, ensuring SLAs are met, and helping convert seasonal portable equipment opportunities
• Assist with non-standard quotations, pipeline reporting, and onboarding new customers
• Monitor enquiries, contract alerts and other incoming business channels
• Work closely with External Sales, Key Account teams and internal departments to deliver the right solutions

About Cross Rental Services:

Cross Rental Services is the UK & Ireland’s leading specialist asset rental business, delivering cutting-edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast-paced, operationally complex environment.

We are relentlessly focused on our customers and take pride in long-term partnerships with some of the country’s leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements.

Guided by our core values—Respect, Accountability, Teamwork, Commitment, and Integrity—we offer a dynamic workplace where innovation and impact thrive.

What we’re looking for:

• Proven track record in sales or business development
• Confident, professional telephone manner and strong ability to qualify and close
• Experience working to sales targets
• Comfortable with a significant admin/quoting element (around 30% of the role)
• Strong organisation, attention to detail and CRM discipline
• Excellent written and verbal communication and negotiation skills
• Proactive team player who thrives in a fast-paced open-plan office
• Willingness to learn about the HVAC/hire industry
• Experience with Salesforce or similar CRM
• Previous calling campaigns or list-building experience
• HVAC or equipment hire product knowledge

What we offer:

• Competitive salary with a commission
• 25 days’ holiday + bank holidays, company pension, private medical insurance, life assurance & corporate eyecare scheme.
• Continued learning & development supporting your career progression.

Our Mission:

• We are customer centric. That means we provide excellent and agile service, which is right first time, every time.
• We are trusted partners. That means our customers trust us to work with them to solve complex engineering problems with precision.
• We are innovators. That means we use our expertise to grow our business, constantly looking for opportunity to innovate and improve.
• We are one team. We aim to grow talent by fostering pride and passion in the business, developing our people through education and having fun.

Cross Rental Services is an equal opportunities employer committed to diversity, inclusion, and upholding ISO standards for health & safety, environment, and quality.