Internal Sales & Account Development Executive

Holt Recruitment; Leeds; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Competitive salary

Performance-related bonus

Ongoing training and development

Career progression opportunities

Supportive and collaborative team

Job summary

Holt Recruitment is seeking an ambitious Internal Sales & Account Development Executive to join a growing national business supplying products and technical solutions into the construction and industrial sectors.

You will manage SME accounts across the UK, combine new business development with account management, and generate qualified opportunities for the external sales team, all from a hybrid working setup.

Qualifications

• Previous experience in B2B outbound sales, lead generation, telesales or appointment setting.
• Proven track record of achieving activity and sales targets.
• Experience overcoming objections and engaging decision-makers.
• Excellent communication, questioning and relationship-building skills.
• Strong organisational and time management abilities.
• Experience using CRM systems and Microsoft Office.

Responsibilities

• Proactively contacting prospective customers through outbound cold calling
• Researching businesses and identifying key decision-makers
• Qualifying opportunities by understanding customer requirements, budgets and project timelines
• Booking high-quality appointments for the external Business Development Managers
• Managing and developing an assigned portfolio of over 1,000 existing customer accounts
• Re-engaging dormant customers and identifying opportunities to increase spend
• Promoting additional products and services through cross-selling and upselling
• Handling commercial enquiries, quotations and orders generated from your sales activity
• Maintaining accurate CRM records and customer information
• Working closely with field-based sales colleagues to maximise opportunities
• Routing operational or service-related queries to the appropriate internal teams

Skills

B2B outbound sales

Lead generation

Telesales

Appointment setting

CRM management

Communication skills

Tools

Pipedrive

Microsoft Office

Job description

Are you a driven sales professional who enjoys opening doors, building relationships and creating new business opportunities?

We're looking for an ambitious Internal Sales & Account Development Executive to join a growing national business supplying products and technical solutions into the construction and industrial sectors.

This is a highly proactive role where you'll combine new business development with account management, helping to grow an existing customer portfolio while generating qualified opportunities for the external sales team.

If you're confident on the phone, enjoy speaking with customers and thrive in a target-driven environment, we'd love to hear from you.

The Role

You play a key role in driving commercial growth by managing a large portfolio of SME accounts while identifying and developing new business opportunities across the UK.

Your responsibilities will include:

• Proactively contacting prospective customers through outbound cold calling
• Researching businesses and identifying key decision‑makers
• Qualifying opportunities by understanding customer requirements, budgets and project timelines
• Booking high-quality appointments for the external Business Development Managers
• Managing and developing an assigned portfolio of over 1,000 existing customer accounts
• Re‑engaging dormant customers and identifying opportunities to increase spend
• Promoting additional products and services through cross‑selling and upselling
• Handling commercial enquiries, quotations and orders generated from your sales activity
• Maintaining accurate CRM records and customer information
• Working closely with field‑based sales colleagues to maximise opportunities
• Routing operational or service‑related queries to the appropriate internal teams

What We're Looking For Essential

• Previous experience in B2B outbound sales, lead generation, telesales or appointment setting
• A proven track record of achieving activity and sales targets
• Experience overcoming objections and engaging decision‑makers
• Excellent communication, questioning and relationship‑building skills
• Strong organisational and time management abilities
• Experience using CRM systems and Microsoft Office
• A positive, resilient and self‑motivated attitude

Desirable Experience within any of the following sectors would be advantageous:

• Construction
• Plant Hire
• Tool Hire
• Industrial Supplies
• Engineering
• Technical Services
• Building Materials

Knowledge of CRM platforms such as Pipedrive would also be beneficial.

About You You'll be someone who:

• Enjoys speaking with customers and building long‑term relationships
• Has a genuine passion for winning new business
• Is commercially aware and customer focused
• Takes ownership of your own workload and targets
• Thrives in a fast‑paced sales environment
• Is comfortable working independently from home while remaining an active member of the wider team
• Pays close attention to detail and maintains accurate customer records

What Success Looks Like You'll be responsible for:

• Consistently delivering a high volume of outbound sales activity
• Generating qualified appointments for the external sales team
• Growing revenue across your customer portfolio
• Increasing customer retention and reactivating dormant accounts
• Converting quotations into orders
• Maintaining accurate CRM records and pipeline management

What's on Offer

• Hybrid working
• Competitive salary
• Performance‑related bonus
• Ongoing training and development
• Career progression opportunities within a growing national business
• Supportive and collaborative team environment

If you're looking for an opportunity where your proactive approach, commercial mindset and relationship‑building skills can make a genuine impact, we'd love to hear from you.

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