Business Consultant - Market Experience Ireland

JR United Kingdom; High Wycombe; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading company in energy and water utilities as a Business Consultant, where you will link business needs with IT solutions focused on the Irish market. This role requires strong analytical skills, customer orientation, and experience in ERP/CRM projects. Enjoy a fast-growing, international environment with opportunities for career development, flexible working options, and a dynamic team-oriented culture.

Benefits

Flexible hybrid working options

Career development programs

Open environment valuing breaks and wellbeing

Onboarding and learning programs

Fun moments focused on sports and celebrations

Qualifications

• 5+ years experience as a Business/Functional Consultant.
• Strong analytical skills and in-depth knowledge of the energy market in Ireland.
• Proactive and customer-oriented with excellent communication skills.

Responsibilities

• Manage customer expectations and translate business needs into functional requirements.
• Provide business and market guidance to application consultants.
• Collaborate closely with various teams and develop strong relationships with clients.

Skills

Analytical skills

Business Process Management

Customer-oriented

Problem-solving

Communication skills

Education

Master's degree or equivalent through experience

Job description

Social network you want to login/join with:

Business Consultant - Market Experience Ireland, High Wycombe

col-narrow-left

Client:

Itineris

Location:

High Wycombe, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

There’s a saying at Itineris: Together goes a long way. We live by that. Whether your job involves translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

Function:

The Business Consultant will work for the customer and the Itineris project and service delivery teams. They will be responsible for the success of the UMAX solution by ensuring customer needs are managed from a business and market regulations perspective. The Business Consultant will focus on providing relevant business and market guidance to our application consultants and support mediation decisions with the customer Business.

The role is based in Ghent (Sint-Denijs-Westrem), UK or EIR and requires experience of the market in Ireland, both ROI and NIE and ERP implementation experience is a plus.

UMAX is our software solution for water and energy utilities. It automates their business processes and enables better customer engagement. UMAX is cloud-based, built on the Microsoft Dynamics 365 platform.

As our Business Consultant with market experience (EIR), you…

• Are the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts to ensure business needs are translated into functional requirements.
• Attend workshops & meetings with the customer onsite.
• Provide feedback to product development, sales, and marketing.
• Contribute to the evolution of the Itineris standard UMAX solution to go to market.
• Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project delivery teams.
• Participate in project progress meetings and proactively identify risk areas.
• Apply your expertise to deliver high-quality consulting services to new and existing customers.
• Work with Itineris consultants to upskill in line with industry best practices and understand the best practices for the energy market in Ireland (ROI & NIE).
• Continuously develop and extend your knowledge within the Utility market, specifically in Ireland (ROI & NIE), and transfer knowledge to colleagues.

What you bring

• Strong analytical skills (master’s degree or equivalent through experience).
• In-depth knowledge of the energy market of Ireland.
• At least +5 years’ experience as a Business/Functional Consultant, preferably in large, complex ERP/CRM projects.
• Expertise in identifying business requirements and a solid understanding of customers’ business processes.
• Skilled in Business Process Management.
• Excellent oral and written communication skills in English, with Dutch as a plus.
• Willing to travel depending on the project phase.
• A dynamic team player with a problem-solving mentality.
• Hands-on, proactive, initiative-taker, and quality-driven.
• 100% customer-oriented and able to adapt swiftly to fast-paced, changing environments.

What we offer

• A fast-growing, international environment with offices in Ghent, London, and Atlanta.
• Work with future-ready water and energy companies and build valuable utility expertise.
• Internal mobility, career development through educational programs, and growth paths.
• An entrepreneurial mindset with a direct impact on our growth.
• An open environment that values taking breaks to recharge and perform at your best.
• Onboarding, learning, and buddy programs.
• Flexible hybrid working options.
• Fun moments focused on sports, celebrations, and wellbeing.