Business Consultant - Market Experience Ireland

JR United Kingdom; Woking; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Business Consultant with experience in the Irish energy market. The role involves bridging business and IT needs while ensuring successful project delivery. Ideal candidates will have strong analytical skills and a proven track record in ERP/CRM environments, along with great communication skills.

Benefits

Opportunities for career development

Flexible hybrid working options

Onboarding and learning programs

Sports and well-being activities

Qualifications

• In-depth knowledge of the Irish energy market.
• At least 5+ years’ experience as a Business/Functional Consultant.
• Expertise in identifying business requirements.

Responsibilities

• Act as the link between Business and IT.
• Manage customer expectations and translate business needs into requirements.
• Provide high-quality consulting services to customers.

Skills

Analytical skills

Business Process Management

Communication skills

Problem-solving

Customer-oriented

Education

Master's degree or equivalent experience

Job description

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Business Consultant - Market Experience Ireland, Woking

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Client:

Itineris

Location:

Woking, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

There’s a saying at Itineris: Together goes a long way. We live by that. Whether your job involves translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

Function:

The Business Consultant will work for the customer and the Itineris project and service delivery teams. They will be responsible for the success of the UMAX solution by ensuring customer needs are managed from a business and market regulations perspective. The Business Consultant will focus on providing relevant business and market guidance to our application consultants and will support mediation decisions with the customer's business.

The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR, and requires experience of the Irish market, both ROI and NIE. ERP implementation experience is a plus.

UMAX is our software solution for water and energy utilities, automating business processes and enabling better customer engagement. It is a cloud-based solution built on the Microsoft Dynamics 365 platform.

As our Business Consultant with market experience (EIR), you…

• Act as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts to ensure business needs are translated into functional requirements.
• Attend workshops & meetings with the customer onsite.
• Provide feedback to product development, sales, and marketing.
• Contribute to the evolution of the standard UMAX solution to go to market.
• Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project delivery teams.
• Participate in project progress meetings and proactively identify risk areas.
• Utilize your expertise to deliver high-quality consulting services to new and existing customers.
• Work with Itineris consultants to upskill and understand best practices for the Irish energy market (ROI & NIE).
• Continuously develop and extend your knowledge within the Utility market, especially in Ireland, and transfer knowledge to colleagues.

What you bring

• Strong analytical skills (master’s degree or equivalent through experience).
• In-depth knowledge of the Irish energy market.
• At least 5+ years’ experience as a Business/Functional Consultant, preferably in large, complex ERP/CRM projects.
• Expertise in identifying business requirements and a thorough understanding of customer business processes.
• Skilled in Business Process Management.
• Excellent communication skills in English, with Dutch as a plus.
• Willingness to travel depending on project phase.
• A team player with a problem-solving mentality.
• Hands-on approach, proactive, driven by quality.
• 100% customer-oriented and adaptable to fast-changing environments.

What we offer

• A fast-growing, international environment with offices in Ghent, London, and Atlanta.
• Opportunities to work with future-ready water and energy companies and develop utility expertise.
• Internal mobility, career development, educational programs, and growth paths.
• An entrepreneurial environment with a direct impact on growth.
• An open culture emphasizing work-life balance and wellbeing.
• Onboarding, learning, and buddy programs.
• Flexible hybrid working options.
• Fun activities focused on sports, celebrations, and wellbeing.