Business Consultant - Market Experience Ireland

JR United Kingdom; Slough; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the utilities sector seeks a Business Consultant with experience in the Irish energy market. The role involves managing customer needs and ensuring successful deployment of their UMAX software solution. The ideal candidate will have a Master's degree, extensive consultancy experience, and strong analytical skills. Opportunities for career development in a supportive international environment are provided.

Benefits

Flexible hybrid working options

Career development programs

Open environment valuing work-life balance

Fun activities focused on well-being

Qualifications

• In-depth knowledge of the Irish energy market.
• At least 5 years' experience in ERP/CRM projects.
• Skilled in business requirements gathering.

Responsibilities

• Act as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts.
• Deliver high-quality consulting services to customers.

Skills

Analytical skills

Business Process Management

Communication skills

Problem-solving mentality

Customer-oriented

Education

Master's degree or equivalent experience

Job description

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Business Consultant - Market Experience Ireland, Slough

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Client:

Itineris

Location:

Slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

There’s a saying at Itineris: Together goes a long way. We live by that. Whether translating customer needs into software, selling, coding, or maintaining business operations, we are united in our mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

Function:

The Business Consultant will work with customers and Itineris project teams, responsible for ensuring the successful deployment of the UMAX solution by managing customer needs from a business and market regulation perspective. The role focuses on providing relevant business and market guidance to application consultants and supporting mediation decisions with the customer business.

The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR and requires experience of the Irish market (ROI and NIE) and ERP implementation experience is a plus.

UMAX is our cloud-based software solution for water and energy utilities, built on Microsoft Dynamics 365, automating business processes and enhancing customer engagement.

As a Business Consultant with market experience (EIR), you will:

• Act as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts in translating business needs into functional requirements.
• Attend workshops & meetings onsite with customers.
• Provide feedback to product development, sales, and marketing teams.
• Contribute to the evolution of the UMAX solution for market readiness.
• Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project teams.
• Participate in project progress meetings and proactively identify risks.
• Deliver high-quality consulting services to customers.
• Work with consultants to upskill and understand industry best practices, especially in the Irish energy market (ROI & NIE).
• Continuously develop knowledge within the utility market specific to Ireland and transfer knowledge to colleagues.

What you bring

• Strong analytical skills (master’s degree or equivalent experience).
• In-depth knowledge of the Irish energy market.
• At least 5 years’ experience as a Business/Functional Consultant in large ERP/CRM projects.
• Expertise in business requirements gathering and understanding customer processes.
• Skilled in Business Process Management.
• Excellent communication skills in English, with Dutch a plus.
• Willing to travel as needed.
• A team player with a problem-solving mentality.
• Hands-on, proactive, and quality-driven.
• Customer-oriented and adaptable to fast-changing environments.

What we offer

• A fast-growing, international environment with offices in Ghent, London, and Atlanta.
• Opportunity to work with leading water and energy companies and develop utility expertise.
• Internal mobility and career development programs.
• An entrepreneurial environment with a direct impact on growth.
• An open environment that values work-life balance.
• Onboarding, learning, and buddy programs.
• Flexible hybrid working options.
• Fun activities focused on sports, celebration, and well-being.