Business Consultant - Market Experience Ireland

JR United Kingdom; Derby; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company in energy and water utilities seeks a Business Consultant with market experience in Ireland for their Derby office. Candidates should possess strong analytical skills, extensive knowledge of the Irish energy market, and a track record in large ERP/CRM project implementations. This role involves managing customer needs, supporting IT alignment, and providing critical business insights to enhance service delivery and project success.

Benefits

Flexible hybrid working options

Internal mobility and development programs

Fun moments and emphasis on wellbeing

Qualifications

• Strong analytical skills (master's degree or equivalent).
• In-depth knowledge of the energy market of Ireland.
• At least +5 years of experience as a Business/Functional Consultant.

Responsibilities

• Manage customer expectations and support functional experts.
• Attend workshops & meetings with customers onsite.
• Contribute to the evolution of the UMAX solution.

Skills

Analytical skills

Business Process management

Customer-oriented

Problem-solving

Team player

Communication skills

Education

Master's degree or equivalent through experience

Job description

Social network you want to login/join with:

Business Consultant - Market Experience Ireland, Derby

col-narrow-left

Client:

Itineris

Location:

Derby, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

There’s a saying at Itineris: Together goes a long way. We live by that. Whether your job involves translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

Function:

The Business Consultant will work for the customer and the Itineris project and service delivery teams. They will be responsible for the success of the UMAX solution by ensuring customer needs are managed from a business and market regulations perspective. The Business Consultants will focus on providing relevant business and market guidance to our application consultants and will support mediation decisions with the customer’s business.

The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR and requires experience of the Irish market, both ROI and NIE, and ERP implementation experience is a plus.

UMAX is the brand name of our software solution for water and energy utilities. It automates their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution, built on the Microsoft Dynamics 365 platform.

As our Business Consultant with market experience (EIR), you…

• Are the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support the functional experts ensuring business needs are properly translated into functional requirements.
• Attend workshops & meetings with the customer onsite.
• Provide feedback to product development, sales, and marketing.
• Contribute to the further evolution of the Itineris standard UMAX solution to go to market.
• Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project delivery.
• Participate in project progress meetings and proactively identify risk areas.
• Apply your expertise to deliver high-quality consulting services to new and existing customers.
• Work with Itineris consultants in upskilling in line with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE).
• Continuously develop and extend your knowledge within the Utility market (specifically the Irish market, ROI & NIE), and transfer knowledge to colleagues.

What you bring

• Strong analytical skills (master’s degree or equivalent through experience).
• In-depth knowledge of the energy market of Ireland.
• At least +5 years’ experience as a Business/Functional Consultant, preferably for large, complex ERP/CRM project implementations.
• Expertise in identifying business requirements and an excellent understanding of customers’ business processes.
• Skilled in Business Process management.
• Excellent oral and written communication skills in English, with Dutch as a plus.
• Willing to travel—depending on the project phase—to the client.
• A dynamic team player with a problem-solving mentality.
• Hands-on, likes to take initiatives, and driven by quality.
• 100% customer-oriented and adapts swiftly to fast-paced and changing environments.

What we offer

• A fast-growing and international environment with offices in Ghent, London, and Atlanta.
• Work with future-ready water and energy companies and build valuable utility expertise.
• Internal mobility, developing your career through various educational programs and growth paths.
• An entrepreneurial mindset where you have a direct impact on our growth journey.
• An open environment that values taking breaks to recharge and achieve the best results.
• Onboarding, learning, and buddy programs.
• Flexible options for hybrid working to suit your preferences.
• A lot of fun moments with an emphasis on sports, celebrations, and wellbeing.