Business Consultant - Market Experience Ireland

JR United Kingdom; Sheffield; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the energy and utilities sector is looking for a Business Consultant based in Sheffield. You will play a key role in managing customer expectations and providing relevant guidance on the UMAX solution implementation. Ideal candidates bring extensive experience in ERP projects and a solid understanding of the Irish energy market, ensuring impactful contributions to the team's success. This role offers a dynamic international environment with opportunities for career development and flexible working arrangements.

Benefits

International environment with offices in Ghent, London, and Atlanta

Career development opportunities and internal mobility

Flexible hybrid working options

Supportive environment with breaks, learning, and social activities

Qualifications

• In-depth knowledge of the Irish energy market.
• At least 5 years’ experience in large ERP/CRM projects.
• Skilled in business requirements and understanding business processes.

Responsibilities

• Act as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts.
• Deliver high-quality consulting services to customers.

Skills

Analytical skills

Business Process Management

Communication skills

Problem-solving mentality

Education

Master’s degree or equivalent experience

Job description

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Business Consultant - Market Experience Ireland, Sheffield, South Yorkshire

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Client:

Itineris

Location:

Sheffield, South Yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

14

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

There’s a saying at Itineris: Together goes a long way. We live by that. Whether translating customer needs into software, selling, coding, or keeping our business running, we’re united by our mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

Function:

The Business Consultant will work with customers and Itineris project teams, ensuring the successful implementation of the UMAX solution by managing customer needs from a business and market regulations perspective. The role focuses on providing relevant business and market guidance to application consultants and supporting mediation decisions with the customer Business.

The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR, requiring experience in the Irish market (ROI and NIE) and ERP implementation experience is a plus.

UMAX is our software for water and energy utilities, automating business processes and enabling better customer engagement. It is cloud-based, built on Microsoft Dynamics 365.

As a Business Consultant with market experience (EIR), you…

• Act as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts in translating business needs into functional requirements.
• Attend workshops & meetings onsite with customers.
• Provide feedback to product development, sales, and marketing.
• Contribute to the evolution of the UMAX solution for market readiness.
• Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project teams.
• Participate in project progress meetings and proactively identify risks.
• Deliver high-quality consulting services to customers.
• Work with consultants to upskill according to industry best practices and understand the energy market in Ireland (ROI & NIE).
• Continuously develop knowledge of the Utility market in Ireland and transfer knowledge to colleagues.

What you bring

• Strong analytical skills (master’s degree or equivalent experience).
• In-depth knowledge of the Irish energy market.
• At least 5 years’ experience as a Business/Functional Consultant in large ERP/CRM projects.
• Expertise in business requirements and understanding business processes.
• Skilled in Business Process Management.
• Excellent communication skills in English, Dutch is a plus.
• Willing to travel as needed.
• A team player with problem-solving mentality.
• Hands-on, proactive, quality-driven.
• Customer-oriented and adaptable to change.

What we offer

• International environment with offices in Ghent, London, and Atlanta.
• Work with innovative water and energy companies.
• Career development opportunities and internal mobility.
• Impact on company growth with an entrepreneurial mindset.
• Supportive environment with breaks, learning, and social activities.
• Flexible hybrid working options.