Business Consultant - Market Experience Ireland

JR United Kingdom; Chester; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A global leader in energy and water technology seeks a Business Consultant with market experience in Ireland. The successful candidate will engage closely with clients to deliver high-quality consulting services, helping to implement the UMAX solution effectively. This role offers opportunities for personal development within a flexible, hybrid working environment.

Benefits

Opportunities for internal mobility

Career development and educational programs

Flexible hybrid working options

Fun activities focused on well-being

Qualifications

• At least +5 years' experience as a Business/Functional Consultant in large ERP/CRM projects.
• In-depth knowledge of the Irish energy market.
• Skilled in identifying business requirements and understanding business processes.

Responsibilities

• Manage customer expectations and support functional experts.
• Deliver high-quality consulting services to new and existing customers.
• Provide feedback to product development, sales, and marketing.

Skills

Analytical skills

Business Process Management

Excellent communication skills

Problem-solving mentality

Customer-oriented

Education

Master's degree or equivalent experience

Job description

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Business Consultant - Market Experience Ireland, Chester

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Client:

Itineris

Location:

Chester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

There’s a saying at Itineris: Together goes a long way. We live by that. Whether your job involves translating customer needs into software, selling, coding, or maintaining business operations, we aim to grow our company and deliver innovative software that helps energy and water utilities engage better with their customers.

Function:

The Business Consultant will work for the customer and the Itineris project and service delivery teams. They will be responsible for ensuring the success of the UMAX solution by managing customer needs from a business and market regulations perspective. The role focuses on providing relevant business and market guidance to application consultants and supporting mediation decisions with the customer business.

The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR and requires experience in the Irish market, both ROI and NIE. ERP implementation experience is a plus.

UMAX is our software solution for water and energy utilities, automating business processes and enabling better customer engagement. It is a cloud-based solution built on Microsoft Dynamics 365.

As our Business Consultant with market experience (EIR), you will:

• Be the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts in translating business needs into functional requirements.
• Attend workshops and meetings onsite with customers.
• Provide feedback to product development, sales, and marketing.
• Contribute to the evolution of the UMAX solution to go to market.
• Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project delivery teams.
• Participate in project progress meetings and proactively identify risk areas.
• Deliver high-quality consulting services to new and existing customers.
• Work with consultants to upskill in line with industry best practices and understand the energy market in Ireland (ROI & NIE).
• Continuously develop and transfer knowledge within the Utility market, especially in Ireland.

What you bring:

• Strong analytical skills (master’s degree or equivalent experience).
• In-depth knowledge of the Irish energy market.
• At least +5 years’ experience as a Business/Functional Consultant in large ERP/CRM projects.
• Expertise in identifying business requirements and understanding business processes.
• Skilled in Business Process Management.
• Excellent communication skills in English, with Dutch as a plus.
• Willing to travel depending on project phase.
• A team player with a problem-solving mentality.
• Hands-on, proactive, and quality-driven.
• Customer-oriented and adaptable to fast-paced environments.

What we offer:

• A growing international environment with offices in Ghent, London, and Atlanta.
• Work with future-ready water and energy companies and develop utility expertise.
• Opportunities for internal mobility, career development, and educational programs.
• An entrepreneurial environment with a direct impact on growth.
• An open culture that values breaks and well-being.
• Onboarding, learning, and buddy programs.
• Flexible hybrid working options.
• Fun activities focused on sports, celebrations, and well-being.