Business Consultant - Market Experience Ireland

JR United Kingdom; Chelmsford; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading consulting firm seeks a Business Consultant with strong analytical skills and deep knowledge of the Irish energy market. In this role, you'll bridge business needs with IT solutions, driving project success and ensuring customer satisfaction. This position offers the opportunity to work in a fast-growing, international environment and contribute to impactful projects in the energy sector.

Benefits

Career Development Programs

Flexible Hybrid Working Options

Fun Moments Focused on Wellbeing

Qualifications

• Minimum 5 years of experience as a Business/Functional Consultant.
• Deep knowledge of the Irish energy market.
• Expertise in gathering business requirements.

Responsibilities

• Serve as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts.
• Deliver high-quality consulting services to customers.

Skills

Analytical Skills

Business Requirements Gathering

Business Process Management

Communication Skills (English)

Customer Oriented

Problem-Solving Mentality

Education

Master's Degree or Equivalent Experience

Job description

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Business Consultant - Market Experience Ireland, Chelmsford

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Client:

Itineris

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

There’s a saying at Itineris: Together goes a long way. We live by that. Whether your job involves translating customer needs into the best software, selling, coding, or maintaining business operations, we’re united by our mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

Function:

The Business Consultant will work for the customer and the Itineris project and service delivery teams. They will be responsible for the success of the UMAX solution by ensuring customer needs are managed from a business and market regulations perspective. The role focuses on providing relevant business and market guidance to application consultants and supporting mediation decisions with the customer’s business.

The role is based in Ghent (Sint-Denijs-Westrem), UK, or EIR, and requires experience of the Irish market, both ROI and NIE. ERP implementation experience is a plus.

UMAX is our software solution for water and energy utilities, automating business processes and enabling better customer engagement. It is a cloud-based solution built on Microsoft Dynamics 365.

As our Business Consultant with market experience (EIR), you will:

• Serve as the link between Business and IT as a business-focused analyst.
• Manage customer expectations and support functional experts to ensure business needs are translated into functional requirements.
• Attend workshops and meetings with clients onsite.
• Provide feedback to product development, sales, and marketing.
• Contribute to the evolution of the Itineris UMAX solution for the market.
• Collaborate with clients, sales, pre-sales, product, and project delivery teams to develop strong relationships.
• Participate in project progress meetings and proactively identify risk areas.
• Deliver high-quality consulting services to customers.
• Work with colleagues to upskill in line with industry best practices and understand the Irish energy market (ROI & NIE).
• Continuously develop your knowledge of the Utility market in Ireland and transfer this knowledge to colleagues.

What you bring:

• Strong analytical skills (master’s degree or equivalent experience).
• Deep knowledge of the Irish energy market.
• At least 5 years of experience as a Business/Functional Consultant, preferably in large ERP/CRM projects.
• Expertise in business requirements gathering and understanding customer business processes.
• Skills in Business Process Management.
• Excellent communication skills in English, with Dutch as a plus.
• Willingness to travel to client sites depending on project phase.
• A team player with a problem-solving mentality.
• Hands-on, proactive, and quality-driven.
• Customer-oriented and adaptable to fast-changing environments.

What we offer:

• A fast-growing, international environment with offices in Ghent, London, and Atlanta.
• Opportunities to work with future-ready water and energy companies and build utility expertise.
• Internal mobility, career development programs, and growth paths.
• An entrepreneurial environment with a direct impact on our growth.
• An open culture that values work-life balance.
• Onboarding, learning, and buddy programs.
• Flexible hybrid working options.
• Fun moments focused on sports, celebrations, and wellbeing.