Business Change Consultant

Methods; City of Westminster; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A UK-based IT Services Consultancy is looking for an experienced change manager to drive high-complexity change management across client assignments. The ideal candidate will possess a strong background in leading transformation projects and managing stakeholder engagement in the public sector. With proven experience as a change thought leader, you will oversee governance and support internal change projects. This role offers autonomy and exciting project work in a collaborative environment, committed to societal betterment.

Benefits

Flexible working options

25 days annual leave plus bank holidays

Development opportunities through LinkedIn Learning

Wellness programs including a confidential employee assistance program

Paid volunteering days

Qualifications

• Proven experience as a change thought leader driving sustainable transformation.
• Strong understanding of the UK public-services landscape across sectors.
• Significant experience in change management.
• Extensive experience managing the human side of change.

Responsibilities

• Drive high-complexity change management across client assignments.
• Own key deliverables including stakeholder mapping and communication plans.
• Conduct impact assessments and prepare business-readiness statements.
• Collaborate with clients to ensure effective communication.
• Provide governance oversight and lead benefits management.

Skills

Change management

Stakeholder engagement

Transformation leadership

Influencing relationships

Team orientation

Education

Degree in a relevant field or equivalent

Job description

Responsibilities

• Drive high‑complexity change management across client assignments using established frameworks (e.g. PROSCI).
• Own key deliverables including stakeholder mapping, communication plans, engagement strategies, training plans and resistance‑management plans.
• Conduct impact assessments, prepare business‑readiness statements and advise senior stakeholders on risks and mitigation to inform go/no‑go decisions.
• Build capability for change readiness: coach line managers and teams, foster a culture of change readiness, and tailor support for control‑room environments.
• Collaborate with client and Methods project/program leads, sponsors and SMEs to ensure effective communication and engagement up to executive level.
• Provide governance oversight, assess quality of change activities, oversee testing and training phases, lead benefits management and post‑implementation reviews.
• Ensure stakeholder and team engagement throughout, agree on processes and timelines and communicate them for successful delivery.
• Foster collaboration across project and internal boundaries; contribute to business development and new product/service evolution.
• Support internal change projects and participate in Communities of Practice.

Qualifications

• Proven experience as a change thought leader, driving sustainable transformation across critical programmes and projects.
• Strong stakeholder engagement skills and deep understanding of the UK public‑services landscape across sectors.
• Significant experience in change management, typically degree‑level educated (or equivalent).
• Extensive experience managing the human side of change in large programmes/projects.
• Ability to build and influence relationships with diverse stakeholders.
• Detailed understanding of Business‑Change Management principles (e.g. PROSCI) including communications, engagement, stakeholder and resistance management.
• Team‑oriented, able to maintain, influence and motivate a team, and understand team dynamics.
• Ability to contribute to and support internal change projects.

About Methods

Methods is a £100M+ IT Services Consultancy that partners with central government departments and agencies to transform the public sector in the UK. With over 30 years of experience, we combine transformation, delivery and collaboration across the Methods Group to create end‑to‑end business and technical solutions that are people‑centred, safe and designed for the future. We are committed to sustainability, value, and the communities we serve.

Benefits

• Autonomy to develop and grow your skills and experience.
• Exciting project work that makes a difference in society.
• Strong, inspiring and thought‑provoking leadership.
• A supportive and collaborative environment.
• Development: LinkedIn Learning, management development programme and training.
• Wellness: 24/7 confidential employee assistance programme.
• Flexible Working: home working and part‑time options.
• Social: office parties, breakfast Tuesdays, monthly pizza Thursdays, thirsty Thursdays and commitment to charitable causes.
• Time Off: 25 days annual leave plus bank holidays, option to buy 5 extra days each year.
• Volunteering: 2 paid days per year to volunteer locally or through a charity.