Business Centre Manager

Olympus Recruitment; Gloucester; On-site; GBP 33,000 - 37,000; Full time

Job summary

A leading recruitment agency is seeking a Business Centre Manager in Gloucester to oversee operations and drive revenue growth in a dynamic workspace environment. This role offers full autonomy, empowering you to manage the site like your own business while ensuring exceptional service for every customer. You will lead a team, implement effective sales strategies, and enhance the customer journey from initial engagement to long-term retention. Competitive salary and bonus included.

Benefits

25% Bonus OTE

Qualifications

• Experience in leading operations and managing a team.
• Proven track record in sales and customer service.
• Ability to create and implement marketing strategies.

Responsibilities

• Oversee daily operations of business centres.
• Drive occupancy and revenue through sales.
• Enhance customer experience and retention.

Skills

Leadership

Sales

Customer service

Marketing

Job description

Overview

Business Centre Manager

£33,000- £37,000 + 25% Bonus OTE

Ready to take charge of a thriving business hub where every day brings new opportunities? As Business Centre Manager, you’ll be the driving force behind a vibrant flexible workspace- leading your team, growing revenue, and creating an exceptional experience for every customer who walks through the door.

This is your chance to run your site like it’s your own business: full autonomy, real impact, and the opportunity to shape a community of ambitious, growing companies.

The Role

You’ll take full ownership of one or more business centres, ensuring they run smoothly, look great, and deliver strong commercial performance. From sales and marketing to team leadership and customer care, you’ll be involved in every part of making your centre a brilliant place to work.

You’ll be the go-to person for customers, partners and internal teams- building relationships, solving challenges quickly, and representing your centre with confidence, professionalism and integrity.

Key Responsibilities

• Lead the day-to-day operations of your site(s), ensuring an exceptional standard throughout
• Drive occupancy and revenue through proactive sales, renewals and add-on services
• Deliver local marketing activity that boosts visibility and generates new enquiries
• Create an exceptional customer journey from initial tour to long-term retention