Business Analyst - Birmingham

TN United Kingdom; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global consultancy is seeking a Business Analyst for a 12-month hybrid contract in Birmingham. The role focuses on understanding user journeys, documenting requirements, and ensuring alignment between stakeholders and technical teams. The ideal candidate will drive process improvements and champion user acceptance testing.

Qualifications

• Experience in business analysis within the insurance sector.
• Ability to document requirements and user stories effectively.

Responsibilities

• Elicit and document business requirements and user stories.
• Champion process improvement opportunities.
• Ensure alignment between requirements and user stories.

Skills

Analytical Thinking

Communication

Stakeholder Management

Job description

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FDM is a global business and technology consultancy seeking a Business Analyst to work for our client within the insurance sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role based in Birmingham.

Our client is seeking a talented Business Analyst whose core purpose is to build a strong understanding of end-to-end user journeys and processes. The successful candidate will be able to elicit accurately and efficiently, challenge and document requirements, processes, and scope. You will be a key member of the team, focusing on “building the thing right,” balancing the trade-off between value, technical debt, and building scalable solutions.

Responsibilities

• Gain an in-depth understanding of the business and technology landscape.
• Elicit, understand, challenge, and translate the business value into requirements, creating appropriate user stories of the right quality at the right time.
• Analyse, document, and challenge end-to-end business processes and customer journeys.
• Champion process improvement opportunities including associated costs and benefits.
• Ensure traceability of requirements and user stories throughout the entire product lifecycle.
• Ensure alignment between requirements, user stories, and test output, including managing User Acceptance Testing.
• Be the link between internal stakeholders, technical teams, and third parties regarding people, process, and technology throughout the product lifecycle, ensuring ownership of the shared outcome.
• Work closely with the Product Owner to ensure that any user story is detailed, thorough, and ready for development, owning the story from conception to final delivery of value.
• Aid stakeholders in understanding trade-offs and achieving consensus.
• Ensure alignment with Enterprise Architecture principles and design principles and strategy decisions within your product team or platform, seeking guidance if necessary.
• Proactively monitor and communicate industry, functional, and technology trends to stakeholders and coach them on harnessing these to drive business value.
• Ensure relevant staff receive clear and frequent updates regarding business analytical tasks and progress.
• Adopt a data-driven approach in all activities, acting as a guardian for how data flows through the organization and must be respected as a key performance driver.