Global Business Analyst

ISS Tech Team; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in facilities services is seeking a Global Business Analyst to join their team. The role focuses on data analysis to enhance operational efficiency and support managerial decisions. The ideal candidate will have a strong background in finance or economics, with at least three years of relevant experience. The position offers a hybrid work model and opportunities for career development.

Qualifications

• Minimum 3 years’ experience in business analysis, preferably in real estate or FM sector.
• Experience using data to drive business solutions.

Responsibilities

• Collaborate with strategy units to establish baseline performance metrics.
• Analyze financial and operational data to identify opportunities for change.
• Create reports and presentations to communicate findings effectively.

Skills

Research

Data Mining

Communication

Collaboration

Education

Bachelor’s degree in finance, economics, accounting

MBA

Tools

Tableau

Power BI

Job description

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About ISS: As a global leader in facilities services, we connect people and places to make the world work better. We support our placemakers in delivering exceptional workplace experiences, creating spaces where people and businesses can thrive.

Location: London, Oxford, Northampton, Birmingham

Work Model: Hybrid (2 days/week from Northampton office)

Language: English

Main Purpose of the Position

As part of a key account team in the financial sector, the Business Analyst mines data to understand performance and support managerial decisions through clear, actionable insights. The role involves operational delivery for projects aimed at improving efficiency and service delivery, linking with various teams and stakeholders to provide intelligence that drives business management.

Responsibilities

1. Collaborate with strategy units to establish baseline performance metrics and create insights.
2. Analyze financial and operational data to identify opportunities for change.
3. Create reports and presentations to communicate findings effectively.
4. Develop and evaluate pilot projects to test efficiency improvements.
5. Support meetings such as business reviews.
6. Work with digital and BI teams to leverage reports and develop bespoke analyses.

Team Collaboration

Work with strategy pods and the financial sector account team operating across 25+ countries.

Qualifications

• Bachelor’s degree in finance, economics, accounting, or related field; MBA desirable.
• Minimum 3 years’ experience in business analysis, preferably in real estate or FM sector.
• Experience using data to drive business solutions.
• Proven collaboration across business functions.

Personal Skills

• Strong research and data mining skills.
• Understanding of financial analysis, ROI, NPV.
• Organized, with polished communication skills.
• BI tools proficiency (Tableau, Power BI, etc.).
• Excellent presentation skills.
• Familiarity with FM industry metrics (preferred).

Why ISS?

We are more than a service provider; we are a partner in success, creating spaces where employees feel valued and engaged. Our culture supports training and career development, empowering our people to deliver outstanding service.

Application Process

Apply via the provided link with your cover letter, CV, and relevant documents. We look forward to your application.

ISS is committed to diversity and inclusion, welcoming everyone to be their authentic selves.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Facilities Services