Business Analyst

Global Office; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading multinational company based in London is seeking a Business Analyst to facilitate collaboration between business stakeholders and IT. This role involves gathering and analyzing requirements, developing specifications, and ensuring that IT solutions meet business needs. The ideal candidate will have robust analytical capabilities and experience in stakeholder engagement, alongside a relevant degree and certifications. This position offers a chance to impact significant projects and contribute to enhanced business processes.

Qualifications

• Proven work experience as a Learning & Development Lead or similar role.
• Outstanding ability to analyse, isolate and interpret business needs.
• Strong understanding of the systems/software development lifecycle.

Responsibilities

• Gather and analyse business requirements from stakeholders.
• Establish strong working relationships with Product Owners.
• Develop requirement and functional specifications for system enhancements.

Skills

Communication skills

Analytical skills

Customer service focus

Interpersonal skills

Technical knowledge of programming

Education

University IT or Business degree

PMI or PRINCE 2 or Equivalent Business Analyst certification

Job description

The Business Analyst works with stakeholders from key business units and related third parties to define and document business processes and software requirements for Global IT's product suite, including online products, content management systems, and business information systems.

The purpose of this position is to act as the pivot or intermediary between defined business stakeholder groups and IT to ensure that business requirements are delivered in IT solutions; inclusive of the development of reports, preparing information from internal and external data sources to support compliance-oriented business decisions, projects and other initiatives.

Key accountabilities

• Establish strong working relationships with defined Product Owner's and working groups to drive the continued development of the Global IT product suite.
• Meeting with stakeholder groups to gather and analyse business requirements.
• Provide guidance and support to business in determining and recommending information needs.
• Respond to requests for information by summarising and analysing internal and external processes and data sources.
• Work closely with Solution Architects and Product Owner to populate and maintain the Product Backlog and Product Roadmap.
• Analyse workflow(s) to create process maps and isolate areas of potential improvement.
• Develop requirement and functional specifications that define and document desired outcome of system enhancements and development.
• Producing technical specifications to communicate business requirements in technical terms to programmers and project teams.
• Identifying, preparing, 'crunching', analysing and presenting processes and data utilising available technologies.
• Support User Acceptance Testing (UAT), to ensure the overall efficiency, functionality and user friendliness of system enhancement/development meeting business expectations.
• Work as a crucial component of a project team responsible for enhancing existing systems or developing new systems.

Qualifications and Experience

• Proven work experience as a Learning & Development Lead or similar role
• Tertiary or vendor aligned technical qualifications covering general business analysis and reporting (e.g. University IT or Business degree, certification e.g. Microsoft, ITIL). PMI or PRINCE 2 or Equivalent Business Analyst certification highly desirable.
• Strong ability to converse with both business and IT employees at all levels of the organisation.
• Experience capturing requirements within a compliance-oriented environment.
• Outstanding ability to analyse, isolate and interpret business needs and develop appropriate technical solutions.
• Outstanding functional and technical specification writing/documentation skills.
• Strong understanding of all aspects of the systems/software development lifecycle.
• Technical knowledge of programming, system design, IT infrastructure and database concepts is desirable.
• Excellent communication skills, both written and verbal.
• Strong customer service focus.
• Able to work with multiple third-party vendors.
• Ability to balance priorities among competing needs.
• Well-developed interpersonal skills, including the ability to influence and drive other team members

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