Business Administration Apprentice (Sales Support)

Trailing Edge; Marlow; On-site; GBP 14,000 - 16,000; Full time

Job summary

Trailing Edge Technologies is seeking a Level 3 Business Admin Apprentice to support sales activities within a dynamic electronics sales environment. Swarm Group is leading the search and you will help source leads, manage inquiries and nurture relationships with customers.

The apprenticeship lasts 1 year 6 months, with core hours of 37.5 per week, Monday to Friday, and a clear pathway to a full-time role. Training is delivered by SWARM APPRENTICESHIPS C.I.C, with GCSE English and Maths required.

Qualifications

• GCSE English and Maths at grade C or above.
• Strong communication, organisation and teamwork skills required.
• Willingness to learn and take initiative in a busy sales support environment.

Responsibilities

• Source, research and qualify sales leads from multiple channels.
• Build and maintain strong customer relationships and convert enquiries into revenue.
• Coordinate with field-based sales teams to ensure smooth communication and resolve customer challenges.
• Provide regular sales reports on activity, enquiries, orders and revenue achieved.
• Handover new customers to field personnel after targets are met and assist with long-term account growth.
• Support growth through customer visits, trade shows and industry events as the role develops.

Skills

Communication

Organisation

Teamwork

Initiative

Hardworking

Punctuality

Education

GCSE English and Maths

Job description

Introduction

Swarm Group is supporting Trailing Edge Technologies with their search for a Level 3 Business Admin Apprentice with a strong focus on sales support. This is an exciting opportunity to kickstart your career in the electronics industry, working within a professional and dynamic sales environment.

About the Employer

Trailing Edge Technologies is a specialist electronics company that helps businesses find solutions when electronic parts become hard to get or go out of production. They work closely with partners like Flip Electronics to keep supply chains running smoothly and reduce risks for customers across Europe, the Middle East and Africa. It's a small, friendly team who value collaboration and honesty. The company has an exciting, professional culture where everyone is supported, success is shared and new ideas are encouraged.

What You'll Do

• Source, research and qualify sales leads from a variety of channels
• Build and maintain strong customer relationships, converting enquiries into revenue
• Coordinate closely with field-based sales teams to ensure smooth communication and resolve customer challenges
• Provide regular sales reports including customer contact activity, enquiries, orders and revenue achieved
• Manage the handover of new customers to field personnel once targets are met with potential to retain and grow long-term client accounts
• Support business growth through customer visits, trade shows and industry events as the role develops

Training Outcome

Opportunity for a full-time position upon successful completion of the apprenticeship. Clear pathways for career progression, including potential to run a sales hub or move into field sales.

Skills Required

• Communication skills
• Organisation skills
• Team working
• Initiative
• Hardworking and eager to learn
• Punctual and reliable

Qualifications

• Desired - GCSE - English and Maths - C or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Core working hours will be 37.5 hours per week, Monday to Friday, 8.30 AM to 5 PM, including one hour for paid lunch.

Expected Duration: 1 Year 6 Months

Training Provider: SWARM APPRENTICESHIPS C.I.C