Business Administrator Apprentice

Ignition Credit PLC

Porthtowan

On-site

GBP 12,000 - 18,000

Full time

6 days ago

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Job summary

Ignition Credit Plc invites applications for a Business Administrator Apprentice. This role offers hands-on training in finance administration, with responsibilities spanning customer service, records management, and deal processing.

You'll learn to use Leasesoft, handle payouts, and support a dynamic team within a growing asset finance group. The apprenticeship includes training through Cornwall College, with working hours Monday to Friday, and potential progression into other groups such as

Qualifications

GCSE English and Maths at grade 5 or higher.
Strong communication and IT skills required.
Excellent attention to detail and organisational abilities.
Able to prioritise and manage multiple tasks.

Responsibilities

Answering telephones and handling customer enquiries.
Maintaining electronic and paper records; scanning and filing.
Processing payouts and preparing documents for signing by customers.
Liaising with suppliers and funders to request invoices and information.
Loading new proposals onto the deal management system and performing searches as needed.
Completing mandatory training and ensuring apprenticeship education is met.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Analytical skills

Logical

Team working

Initiative

Patience

Education

GCSE English - 5

GCSE Maths - 5

Tools

Leasesoft

Job description

Introduction

Ignition Credit Plc are offering an exciting opportunity to join their team as a Business Administrator Apprentice. This is a fantastic opportunity to develop your knowledge and gain some new skills.

About the Employer

Ignition is a leading provider of vehicle and asset finance, helping finance a diverse range of plant, machinery, business equipment, motor, light and heavy commercial vehicles and renewable energy. Our finance solutions are provided either through our funds, or via joint trading relationships with a panel of major finance houses. Ignition doesn't just refer to external funders - we also lend directly from our own funds. This dual role allows flexibility, more control over proposals, potentially faster decision making, and access to deals competitors may not offer. Customers receive dedicated account managers and one-on-one support. A more human, responsive and supportive experience throughout the finance journey. Funds a wide range of assets including commercial vehicles, construction equipment, renewable energy tech and agriculture machinery. Based in the Southwest, but serving clients across the UK as part of the STAR Asset Finance Group. Combination of regional knowledge with nationwide capability.

What You'll Do

Answering telephones - first point of contact when answering calls
Effectively and accurately handling customer service enquiries (e.g. Settlement Figure requests)
Responsible for the appropriate distribution of customer service emails
Maintenance of computerised and manual records (Cleansing customer files to remove unnecessary information, ensuring documents are scanned so we hold a digital copy)
Day-to-day filing / photocopying / scanning
Monitoring stationery stock levels and ordering when appropriate
Production of documentation for signing by customers
Processing of payouts once signed documents received
Liaising with suppliers to request invoices and any amendments
Contacting funders to provide relevant information and ensure payouts are smoothly processed
Loading of new proposals onto deal management system
Checking and processing own book payouts
Learn to use Leasesoft for our own book lending (inputting of deals and in life servicing once live)
Completing relevant searches requested by the sales team / directors required for underwriting (Experian, land registry, valuation)
Actively chase any outstanding original documentation for own book agreements if not received at payout
To attend and / or complete any mandatory training courses stipulated by the Company
To ensure the educational aspects of the apprenticeship are completed in a timely manner

Training Outcome

Potential to move to other areas of the business internally, such as collections or sales, as well as progressing into the administration team. Opportunities are also available in the wider group in marketing, HR and finance.

Skills Required