Business Administrator Apprentice

BIRMINGHAM ELECTRICAL TRAINING LTD; Birmingham; On-site; GBP 12,000 - 14,000; Full time

Job summary

Heart of England Training Limited is offering a Business Administration Apprenticeship in Birmingham. The role involves reception duties, course prep, and admin support to staff and tutors, with exposure to recruitment activities.

You will learn to manage records, prepare materials, handle payments, and support events, aiming to progress into a full-time role after the apprenticeship.

Qualifications

• Strong communication and IT skills are essential.
• Excellent attention to detail and organisational abilities.
• Ability to work effectively in a team and handle multiple tasks.

Responsibilities

• Reception duties: welcome customers and visitors and issue passes.
• Prepare course lunches and refreshments for courses.
• Answer telephone calls and direct to staff.
• Set up laptops and invigilation for online assessments and exams.
• Prepare rooms and ensure resources are available for courses/meetings.
• Prepare information packs and course handouts.
• File and bind course materials as required.
• Update and file student records.
• Support tutors and training officers with admin tasks.
• Take daily registers and process payments for stationery or exams.

Skills

Communication

IT skills

Attention to detail

Organisation

Problem solving

Presentation skills

Administrative skills

Number skills

Analytical skills

Team working

Non judgemental

Tools

Microsoft Office

Job description

Introduction

Join our Business Administration Apprenticeship to gain practical skills and kickstart your career. Learn administrative tasks, support team projects, and grow professionally. Apply now to become an essential asset in business operations.

About the Employer

Electrical Apprenticeship Training Provider

What You'll Do

• Reception Duties, welcome customers, visitors, and issue with Passes
• Preparing course lunch and refreshments for courses
• Dealing with telephone calls and directing them to the relevant members of staff
• Set up Laptops and Invigilation for online assessments and City & Guilds exams
• Prepare rooms for courses/meetings and make sure they are adequately resourced and maintained during the day
• Preparing Apprentice & Course Delegate information packs · Copying, Printing, Binding, and scanning
• To prepare all paperwork for courses, i.e. course handouts and information packs.
• Filing
• Binding and laminating of course and college material when required.
• Updating & Filing Student Records
• Supporting Tutors and Training Officers with admin requests
• Collecting Registers each morning
• Take Credit Card Payments for Student Stationary or Exam Resits
• Issue delegates attending courses name badges on arrival
• Preparing literature for school events and attending school events with Recruitment Manager
• Assisting Recruitment Manager with the recruitment process ·
• Support Directors with social media and content creation

Training Outcome

• It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Non judgemental

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday- Thursday8.00am- 4.30pmFriday8.00am- 4.00pm

Expected Duration: 1 Year 6 Months

Number of Positions Available: 2

Training Provider: HEART OF ENGLAND TRAINING LIMITED