Business Admin Apprentice

Apex Radio Systems Ltd; Whickham; On-site; GBP 12,000 - 18,000; Full time

Job summary

Apex Radio Systems Ltd in the United Kingdom is seeking a Business Administration Apprentice to support the day-to-day running of the office. This entry-level role provides hands-on learning across the business and a clear pathway into a full-time role after successful completion of the apprenticeship.

You will gain experience in the hire and sale of two-way radios and related equipment, manage emails, schedule meetings, perform data entry, and assist with basic finance tasks while training with

Qualifications

• GCSE English and Maths at grade 4 or higher.
• Essential - GCSE English with grade 4 or above.
• GCSE Maths with grade 4 or above.

Responsibilities

• Manage and respond to routine emails.
• Answer phone calls and direct enquiries.
• Schedule meetings and manage calendars.
• Data entry and maintain internal records.
• Filing and organising documents (digital and physical).
• Assisting with preparation of basic reports and spreadsheets.
• Support general business operations (e.g. updating systems, processing information).
• Assisting with simple finance/admin tasks such as invoices or expense logs.
• Monitoring and ordering office supplies.
• Providing basic customer service support (email/phone enquiries).
• Greeting visitors where required.
• Taking notes in meetings and helping with general admin tasks across teams.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Number skills

Analytical skills

Team working

Education

GCSE English

GCSE Maths

Job description

Introduction

We're looking for a Business Administration Apprentice to support the day-to-day running of our office.

This is an entry-level role where you'll learn the basics of business administration while gaining practical experience across different areas of the company.

About the Employer

The company's main business lies in the hire and sale of high quality two way radios and associated communications equipment.
Apex was established in 1990 in Newcastle upon Tyne and in 2011 Apex expanded its premises to overseas by opening offices in Dublin, Ireland.
Apex provides two way communications solutions across the whole business spectrum, and in the fast moving world of today's business, two-way radio communications play a crucial role in the safety and welfare of people.
Safety is essential to Apex, and our clients depend on us to deliver reliable communications every time. Because of our commitment and care t our customers Apex is dedicated to provide technical support, rapid response repairs and top quality service which is accredited by European ISO 9001:2008 quality status.
Apex owns and operates a number of regional community repeater networks, providing customers with the vital communication links to their workforce. In the UK alone, Apex currently supplies and supports over 250 Shopwatch radio schemes, from Northern Scotland to the Southern Coast of England.
Many Police forces throughout the UK are linked to CCTV control rooms and retail's security radio systems, using Apex Radios in the constant fight against crime and disorder.
Over 5000 retailers, schools, hospitals, security services, construction companies, hospitality providers, and many other sectors use Apex Radio for security protection of their own customers and receive loyal service care.
Apex also has great interest in community wellbeing. Apex supports a wide range of charities and encourages fundraising among all employees. Apex also invests in our local area and the community by employing staff through apprenticeship schemes, and progressing staff members where appropriate through various NVQ qualifications. This builds an individuals knowledge and portfolio while giving the experience of the working world.

What You'll Do

• Managing and responding to routine emails
• Answering phone calls and directing enquiries
• Scheduling meetings and managing calendars
• Data entry and maintaining internal records
• Filing and organising documents (digital and physical)
• Assisting with preparation of basic reports and spreadsheets
• Supporting general business operations (e.g. updating systems, processing information)
• Assisting with simple finance/admin tasks such as invoices or expense logs
• Monitoring and ordering office supplies
• Providing basic customer service support (email/phone enquiries)
• Greeting visitors where required
• Taking notes in meetings and helping with general admin tasks across teams

Training Outcome

Progression into a full-time role upon completion of the apprenticeship available for the right candidate.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Analytical skills
• Team working

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 9am to 5pm Monday to Friday

Expected Duration: 1 Year 6 Months

Training Provider: ZENITH TRAINING LIMITED