Business Administration Apprentice

South Gloucestershire and Stroud College; Stroud; On-site; GBP 16,000 - 20,000; Full time

Job summary

South Gloucestershire and Stroud College is offering an apprenticeship in business administration based in Stroud. This role provides hands-on experience in office administration and the chance to work towards a recognized qualification.

Apprentices will be responsible for daily operations, communication handling, and general administrative tasks. This position offers a structured training plan with the potential for permanent employment upon successful completion of the apprenticeship program.

Qualifications

• Excellent written and verbal communication skills are essential.
• Candidates should be eager to learn and take initiative.
• Basic IT skills including Microsoft Office are necessary.

Responsibilities

• Support day-to-day operations and assist with office administration.
• Manage communications and maintain records.
• Enter and update data accurately using Word and Excel.

Skills

Excellent communication skills

Strong attention to detail

Basic IT skills

Ability to work as part of a team

Willingness to learn

Education

Maths and English (grade 4 (C) or above)

Tools

Microsoft Office

Job description

This is an excellent opportunity for someone who is organised, eager to learn, and interested in building a career in business administration.

The role offers the opportunity to develop practical administrative skills while working towards a recognised qualification.

Salary will be discussed further at interview.

Training course

Business administrator (level 3)

Hours

Monday – Friday 9am – 4pm, 30 hours per week, 1 hour lunch (unpaid), Shifts TBC.

Duration

1 Year 6 Months

Work

As an apprentice, you’ll work at a company and get hands‑on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The apprentice will support day-to-day operations, assist with office administration, handle communications, maintain records, and support the team as required.

Key Responsibilities

• Answer telephone calls and direct enquiries appropriately.
• Send and respond to emails in a professional manner.
• Filing, scanning, and maintaining accurate records (both digital and paper‑based).
• Enter and update data accurately using Word and Excel.
• Assist with ongoing projects and day‑to‑day business tasks.
• Support team members with general administrative duties as required.
• Maintain confidentiality and handle information securely.

Skills and Attributes

• Excellent communication skills, both written and verbal.
• Ability to ask questions and seek clarification when needed.
• Confidence in handling enquiries and passing on messages accurately.
• Strong attention to detail.
• Willingness to learn and take initiative.
• Basic IT skills, including Microsoft Office (training provided where needed).
• Ability to work well as part of a team.

Location

THE OLD POLICE STATION
WILLOW COURT
BEECHES GREEN
GL5 4BJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

South Gloucestershire and Stroud College

• Maths and English (grade 4 (C) or above)

Other requirements

Having the right attitude, work ethic, and commitment to your education as well as your employment are essential requirements to this role.

After this apprenticeship

A permanent role may be offered to the right candidate upon successful completion of the apprenticeship.