Project Delivery Support Officer

EMEA3 Recruitment; Chichester; On-site; GBP 27,000 - 29,000; Part time

Benefits offered by this job

Local government pension

25 days holiday

Flexible working options

Training and development opportunities

Health and wellbeing benefits

Staff discounts

Job summary

West Sussex County Council is seeking a motivated Project Delivery Support Officer in the Highways, Transport and Planning Directorate. You will coordinate projects, maintain documents, and support governance forums across multiple teams.

The role focuses on continuous improvement and timely delivery of transformation initiatives. You will manage meetings, track milestones, and analyse performance data, while supporting stakeholder engagement and planning workshops.

Qualifications

• Understanding of systems and practices that support effective project delivery.
• Strong communication skills, with ability to build relationships at all levels.
• Excellent organisational and analytical skills, able to manage multiple tasks and priorities.
• Confidence working independently and collaboratively in fast-moving environments.
• Ability to provide clear advice and adapt communication to different audiences.
• Competence in MS Excel, PowerPoint, Teams and SharePoint, with data collection/analysis.
• Basic understanding of highways, transport and planning.

Responsibilities

• Provide coordination and administrative support to projects and programmes across the Directorate.
• Maintain project documentation, plans, logs and records with accuracy and version control.
• Organise and support project meetings, workshops and governance forums; agendas, minutes, actions.
• Monitor risks, issues, dependencies and milestones; identify mitigations and escalate.
• Lead allocated project workstreams; coordinate stakeholders and track delivery progress.
• Prepare and quality-assure reports, presentations, dashboards and governance papers.
• Support stakeholder engagement, including mapping, planning and drafting materials.
• Analyse project data to identify trends, risks and opportunities.
• Assist with planning and delivering workshops and engagement events.
• Contribute to continuous improvement of project delivery processes and tools.
• Provide general support to ensure effective delivery of transformation initiatives.

Skills

Communication

Organisational skills

Analytical skills

Time management

Stakeholder engagement

Tools

MS Excel

PowerPoint

Teams

SharePoint

Job description

About the Role

The Highways, Transport and Planning (HTP) Directorate plays a vital role in shaping the places where our communities live, work and travel. As part of the wider Place Services Department at West Sussex County Council, we deliver a broad range of statutory and strategic functions across highways, transport, travel, planning, development and the countryside.

We are committed to continuous improvement and enhancing the way we work, the partnerships we build and the resources we use to deliver the best possible service for our residents.

Salary: £27,254 to £28,598 per annum (£11,785 to 12,366 per annum pro rata)

Working Pattern: Part time 16 hour per week with flexible work opportunities – Monday to Thursday 9:30am to 2pm, final working arrangements will be agreed with hiring manager

Location: County Hall, Chichester

Interview:22nd & 23rd September

We are seeking a motivated and organised Project Delivery Support Officer to join our Business Assurance Group. This team leads on continuous improvement, project delivery, performance and data, and systems development across the HTP Directorate.

As a Project Delivery Support Officer, you will play a key role in supporting the coordination, administration and governance of transformation and improvement projects.

You will work across multiple teams and disciplines, helping ensure projects are delivered effectively, consistently and in line with agreed governance arrangements.

You will also take ownership of defined project workstreams, coordinating delivery, monitoring progress and ensuring actions are completed within agreed deadlines.

What you will be doing in the role:

• Provide coordination and administrative support to projects and programmes across the Directorate.
• Maintain project documentation, plans, logs and records, ensuring accuracy and version control.
• Organise and support project meetings, workshops and governance forums, including agendas, minutes and action tracking.
• Monitor project risks, issues, dependencies and milestones, identifying mitigations and escalating concerns where required.
• Lead allocated project workstreams, coordinating stakeholders and tracking delivery progress.
• Prepare and quality‑assure reports, presentations, dashboards and governance papers for project boards.
• Support stakeholder engagement, including stakeholder mapping, communication planning and drafting engagement materials.
• Analyse project information and performance data to identify trends, risks and opportunities.
• Assist with planning and delivering workshops and engagement events.
• Contribute to continuous improvement, helping refine project delivery processes, tools and ways of working.
• Provide general support to ensure effective delivery of transformation and service improvement initiatives.

What are we looking for?

To be successful in this role you will have:

• An understanding of the systems, processes and practices that support effective project delivery.
• Strong communication skills, with the ability to build relationships at all levels.
• Excellent organisational and analytical skills, with the ability to manage multiple tasks and priorities.
• Confidence working both independently and collaboratively in fast‑moving environments.
• The ability to provide clear advice and guidance, adapting your communication style to suit different audiences.
• Competence in MS Excel, PowerPoint, Teams and SharePoint, with the ability to collect, analyse and present data.
• A basic understanding of highways, transport and planning.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Working for us

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide a great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• an excellentlocal government pension scheme
• generous holiday entitlement of 25 days (plus opportunity to buy additional leave)
• arange of flexible working options, depending on your job role
• maternity, paternity, dependencyand adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts pageif you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme,Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page.

Further information

The reference number for this role is EIE01583.

For an informal conversation or for further information regarding the role, please contact Antonia Smith (Change Delivery Lead - Projects ) at [e-mail]

For issues or queries regarding your application please contact [e-mail].

Any candidates wishing to apply for this position, who would require sponsorship can determine the likelihood of obtaining a Certificate of Sponsorship (CoS) for the post byassessing their circumstances against criteria specified on the gov.uk website.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application helppage.