Bus Station Manager — Lead Operations & Customer Service

West Yorkshire Combined Authority; Leeds; On-site; GBP 35,000 - 42,000; Full time

Job summary

West Yorkshire Combined Authority is seeking a Bus Station Manager to lead day-to-day operations at CA bus stations across West Yorkshire. This full-time, permanent role is based at one site with flexibility to cover others as required, and includes weekend shifts on a rota basis.

£38,412 per annum, Grade 6, with a benefits package including annual leave, pension scheme and development opportunities. You will oversee facilities, cleaning, health and safety, and coordinate partners to ensure a

Qualifications

• Experience in busy operational environments.
• Proven line management experience.
• Ability to deputise for the Bus Station Services Manager.
• Experience managing contractors and site teams.
• Knowledge of emergency response and fire safety.

Responsibilities

• Provide a visible point of contact and a high level of customer service.
• Manage bus station site operations, including cleaning, facilities and resources.
• Work weekends on a rota (one in eight) with flexible shifts.

Skills

Customer service

Leadership

Contractor management

Risk assessment

Health & safety

Job description

West Yorkshire Combined Authority is seeking a Bus Station Manager to lead day-to-day operations at CA bus stations across West Yorkshire. This full-time, permanent role is based at one site with flexibility to cover others as required, and includes weekend shifts on a rota basis.

£38,412 per annum, Grade 6, with a benefits package including annual leave, pension scheme and development opportunities. You will oversee facilities, cleaning, health and safety, and coordinate partners to ensure a