Building Operations & Resident Services Supervisor

Randstad Construction & Property; Bath; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Company pension

Annual holidays

Training opportunities

Job summary

Randstad Construction & Property is seeking an Assistant Building Manager to join an onsite team in the UK. You will be the face of the building, delivering exceptional customer service and managing front-of-house operations to foster a welcoming resident community.

The role is full-time (37.5 hours/week), offering a competitive salary up to £34,500 per year plus a company pension, annual holidays with bank holidays, and opportunities for training and progression.

Qualifications

• Background in customer-facing supervision across hotels, co-working spaces, retail, gyms, or residential property.
• Warm, approachable leadership style with strong problem-solving skills.
• Good organisational skills and comfort using basic CRM or operational systems.

Responsibilities

• Serve as the primary point of contact for resident enquiries, complaints, and community activities.
• Supervise community hub and reception operations to ensure seamless daily service.
• Guide and coordinate daily rotas for customer service and housekeeping staff.
• Oversee cleaning standards, perform site walk-throughs, and coordinate contractor visits.
• Support occupancy targets by hosting property tours and assisting with prospective resident leads.

Skills

Customer-facing supervision

Leadership

CRM usage

Tools

CRM systems

Job description

Randstad Construction & Property is seeking an Assistant Building Manager to join an onsite team in the UK. You will be the face of the building, delivering exceptional customer service and managing front-of-house operations to foster a welcoming resident community.

The role is full-time (37.5 hours/week), offering a competitive salary up to £34,500 per year plus a company pension, annual holidays with bank holidays, and opportunities for training and progression.