BTR Community Host & Leasing Specialist

Deverell Smith Recruitment Ltd; West of England; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Zusammenfassung

Deverell Smith Recruitment Ltd is recruiting a Community Host for a Build to Rent community in Bristol. You will manage leasing enquiries, conduct viewings, and guide applicants through the process, while delivering a high-quality resident experience.

The role involves site-based work in Bristol with a 4 on/4 off 12-hour shifts or 5 days over 7. You’ll join a team led by a Community Host Manager to drive resident engagement.

Qualifikationen

• Experience in leasing, ideally Build to Rent.
• Strong customer service and ability to stay calm in challenging situations.
• Excellent communication, organisation and attention to detail.
• Confidence with Microsoft Office and property or booking systems.
• Desirable ARLA/BTR Level 2 and safety qualifications.

Aufgaben

• Manage leasing enquiries, conduct viewings and collect feedback.
• Follow up on prospects up to three times per enquiry.
• Chase outstanding application documents and support applicants.
• Send RentCafe invitations and guide through application.
• Coordinate move-ins, inductions and resident tours.
• Handle move-outs, inventory checks and deposit returns.
• Respond to resident emails and in-person queries.
• Perform parcel audits and support resident events.
• Manage Rightmove advertising and Metricool campaigns.

Kenntnisse

Leasing experience

Customer service

Communication

Organization

Attention to detail

Calm under pressure

Ausbildung

ARLA or BTR TPI Level 2

First Aid

Health & Safety

Manual Handling

Tools

Microsoft Office

Property systems

Booking systems

Jobbeschreibung

Deverell Smith Recruitment Ltd is recruiting a Community Host for a Build to Rent community in Bristol. You will manage leasing enquiries, conduct viewings, and guide applicants through the process, while delivering a high-quality resident experience.

The role involves site-based work in Bristol with a 4 on/4 off 12-hour shifts or 5 days over 7. You’ll join a team led by a Community Host Manager to drive resident engagement.