Building Manager: Resident Experience & Operations Lead

Deverell Smith Ltd; Leeds; On-site; GBP 30,000 - 50,000; Full time

Job summary

Deverell Smith Ltd is seeking an onsite Building Manager for a small Build to Rent community in Leeds. You will be the primary contact for residents, contractors, leasing partners and visitors, owning the day‑to‑day operations and delivering an exceptional resident experience.

Working with the Asset Manager, you will coordinate maintenance, manage tenancy progression, monitor compliance and support occupancy targets.

Qualifications

• Experience in property management or Build to Rent environments.
• Strong communication and customer service skills.
• Experience managing contractors and maintenance activities.

Responsibilities

• Act as the first point of contact for resident enquiries and service requests.
• Deliver a high-quality resident experience and maintain strong resident relationships.
• Coordinate maintenance requests through to satisfactory completion.
• Liaise with and supervise external contractors.
• Monitor compliance requirements and internal compliance scoring.
• Manage tenancy progression including move‑ins, renewals and move‑outs.
• Support pricing discussions with the Asset Manager.
• Develop and deliver resident events and initiatives.
• Promote resident satisfaction and retention.

Skills

Property management

Customer service

Contractor management

Maintenance coordination

Job description

Deverell Smith Ltd is seeking an onsite Building Manager for a small Build to Rent community in Leeds. You will be the primary contact for residents, contractors, leasing partners and visitors, owning the day‑to‑day operations and delivering an exceptional resident experience.

Working with the Asset Manager, you will coordinate maintenance, manage tenancy progression, monitor compliance and support occupancy targets.