Brokerage Placement Assistant

NHS Professionals; Dunstable; On-site; GBP 21,000 - 22,000; Full time

Job summary

NHS Professionals is seeking a Brokerage Placement Assistant to support the coordination and administration of care placements on a temporary basis. You will work with care providers, hospitals, patients and families to ensure appropriate placements while assisting with the financial and administrative processes behind each placement.

The role requires assertive communication, strong organisation and the ability to handle sensitive conversations with professionalism.

Qualifications

• Vocational Level 3 qualification or 2 years relevant experience.
• Experience coordinating care placements and supporting funding processes.
• Ability to manage multiple priorities and maintain accurate records.

Responsibilities

• Coordinate and administer care placements with stakeholders.
• Support cost negotiations with care providers.
• Maintain funding administration and related records.
• Communicate professionally with care providers, hospitals, patients and families.
• Handle sensitive conversations with confidence and professionalism.
• Collaborate with colleagues and external partners to achieve positive outcomes.

Skills

Assertive communication

Organised

Stakeholder management

Administrative skills

Team player

Education

Vocational Level 3 qualification

Job description

Job Title: Brokerage Placement Assistant

Location: Choice of three locations Priory House, Bedfordshire; Gemini House, Cambridgeshire or The Forum, Hemel Hempstead

Trust: NHS Hertfordshire & West Essex ICB

Payrate: Band 4, £15.25 per hour

Shift Patterns: Monday- Friday 9am - 5pm (37.5 hours per week)

Duration: Start: ASAP End date: 3 months with possible extension

Job Description

We are looking for a confident, organised and proactive Brokerage Placement Assistant to join our team on a temporary placement, supporting the coordination and administration of care placements.

This is a varied role where you'll work with a wide range of stakeholders, helping to ensure that individuals receive the appropriate care and support while also assisting with the financial and administrative processes behind each placement.

What you'll be responsible for:

• Communicating professionally with a wide range of stakeholders, including care providers, hospitals, medical professionals, patients and their families.
• Supporting the identification and coordination of suitable care placements.
• Assisting with cost negotiations with care providers.
• Managing and maintaining accurate funding administration and associated records.
• Handling sensitive and sometimes complex conversations with confidence and professionalism.
• Communicating assertively and effectively, while maintaining positive working relationships.
• Working collaboratively with colleagues and external partners to help achieve positive outcomes for individuals.

You’ll have the following skills/experience:

• Assertive and professional, with the ability to have clear and sometimes challenging conversations.
• Organised, methodical and able to manage competing priorities.
• Comfortable working with financial information and administrative processes.
• Able to build positive relationships with a variety of stakeholders.
• Compassionate and professional when dealing with patients and their families.
• Proactive, reliable and able to work effectively as part of a team.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion