Breakfast Team Member

The QHotels Collection; Broughton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free health club

Golf discounts

Staff discounts

Training support

Learning & development

Employee assistance

Refer a friend

Free parking

Job summary

The QHotels Collection is seeking a flexible team member to deliver exceptional guest service across its Food & Beverage areas. You will help maintain brand standards while providing advice on pricing and promotions to maximise guest satisfaction and sales.

This role offers opportunities for training and development, including courses, plus access to benefits such as free parking, discounts across golf and the hotels, and support from Hospitality Action.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.

Skills

Customer service

Time management

Guest satisfaction

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe. Our hotel is a 4*, 188-bedroom property set in acres of woodland with a 27-hole championship golf course. The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.