BREAKFAST MANAGER - Harrogate

Grantley Hall; Harrogate; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Tips over 200 per month

Complimentary meals on duty

Uniform provided

Complimentary staff parking

Gym access with trainer support

31 days annual leave

Job summary

Grantley Hall in North Yorkshire is seeking an experienced Breakfast Manager to oversee breakfast and lunch operations, ensuring smooth service, high hygiene standards and guest satisfaction in a busy 4- or 5-star hotel. You will lead the restaurant team, manage staffing and costs, coach colleagues, and drive continuous improvement while delivering exceptional experiences for guests and hosts.

Grantley Hall offers extensive employee benefits, excellent training, staff meals, uniforms, and the

Qualifications

• Experience in managing breakfast/brunch service in a luxury hotel.
• Proven leadership and coaching skills in a busy hospitality operation.
• Strong communication and interpersonal skills with guests and teams.
• Ability to manage staffing levels and wage costs effectively.

Responsibilities

• Oversee smooth running of breakfast and lunch service daily.
• Ensure hygiene, health and safety legislations are followed in the restaurant.
• Work with the breakfast chef to deliver efficient and friendly service.
• Exceed guest expectations and seek feedback to improve service levels.
• Oversee cleaning of the restaurant.
• Control staffing levels and wage costs in line with the business.
• Direct the food and beverage operations team to achieve targets.
• Demonstrate ownership, leadership and a hands-on approach to tasks.

Skills

Leadership

Coaching

Management

Breakfast supervision

Staffing management

Communication

Deadline driven

Customer service

Proactive

Initiative

Job description

• Ensure the smooth running of breakfast and lunch on a day to day basis
• Ensure all Hygiene, Health and Safety legislations are followed within the restaurant
• Work with the breakfast chef to deliver and efficient and friendly service
• Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by requesting feedback and evaluating service levels within the restaurant.
• Oversee the cleaning of the restaurant
• Ensure that staffing levels and wage costs are kept in line with the business
• As Breakfast Manager you will be responsible for directing the food and beverage operations team to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment
  A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations.
• For this role of Breakfast Manager, you must have current restaurant or breakfast supervisor experience, this is a busy operation and requires experience of working in a 4 or 5 star hotel.
• Capable of demonstrating outstanding leadership, coaching and management skills.
• The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results
• Hands on approach to work, always being productive and looking to improve
• Detail orientated and drives standards
• Effective communication both written and spoken within and between departments.
• Possess a positive attitude and a desire to learn
• Ability to meet deadlines and work under pressure
• Friendly, courteous and helpful with excellent communication skills
• Motivated to go the extra mile for guests and colleagues
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
  Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
• We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
• Tips typically over 200 per month ( 3,400 per year)
• Complimentary bespoke uniform and chef whites
• Complimentary meals whilst on duty
• Refer a Friend bonus - Earn up to 1000
• Holiday Buy/Sell Scheme
• Complimentary employee car parking
• Complimentary state of the art onsite gym - with personal trainer support
• 31 days annual leave (including bank holidays) increasing with service
• Professional development opportunities at all levels
• Reimbursement on work shoes, sight tests and professional memberships
• Modern and spacious discounted live in accommodation for eligible roles
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
• Team Member of the Month Awards
• Discount on Grantley Halls Restaurants, Spa products and Gift Shop
• Discounted stays at Grantley Hall, as well other Pride of Britain Hotels
• Cycle to work scheme
• Access to Stream, allowing you to instantly access your wages
• Simplyhealth - Health cash plan