Breakfast Manager – Grantley Hall

Visitripon; Ripon; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

Grantley Hall in North Yorkshire invites applications for a full-time Breakfast Manager to lead our breakfast service in a busy luxury hotel. You will oversee the breakfast operations team, ensure high standards of guest care, and collaborate with the head chef to deliver excellent service from morning through lunch.

We seek a hands-on leader with proven hospitality experience, strong communication skills and a commitment to safety, quality, and guest satisfaction in a 4- or 5-star setting.

Qualifications

• Proven track record of delivering high personal and departmental targets.
• Recent restaurant or breakfast supervisor experience in a 4–5 star hotel.
• Strong leadership, coaching and management skills.
• Own tasks with responsibility to complete to required results.
• Hands-on approach with a drive to improve operations.
• Detail-oriented and able to maintain high standards.
• Clear written and spoken communication across departments.
• Positive attitude and eagerness to learn.
• Ability to meet deadlines and perform under pressure.
• Friendly, courteous, with excellent guest communication.
• Motivated to go the extra mile for guests and colleagues.
• Use of own initiative to support the Grantley Hall team.

Responsibilities

• Ensure the smooth running of breakfast and lunch on a day to day basis
• Ensure all Hygiene, Health and Safety legislations are followed within the restaurant
• Work with the breakfast chef to deliver an efficient and friendly service
• Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by requesting feedback and evaluating service levels within the restaurant
• Oversee the cleaning of the restaurant
• Ensure that staffing levels and wage costs are kept in line with the business
• As Breakfast Manager you will be responsible for directing the food and beverage operations team to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment

Skills

Leadership

Coaching

Communication

Time management

Guest service

Job description

Grantley Hall has a full-time vacancy for a new Breakfast Manager

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

• Ensure the smooth running of breakfast and lunch on a day to day basis
• Ensure all Hygiene, Health and Safety legislations are followed within the restaurant
• Work with the breakfast chef to deliver and efficient and friendly service
• Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by requesting feedback and evaluating service levels within the restaurant.
• Oversee the cleaning of the restaurant
• Ensure that staffing levels and wage costs are kept in line with the business
• As Breakfast Manager you will be responsible for directing the food and beverage operations team to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment

Key Skills, Qualities & Experience

• A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations.
• For this role of Breakfast Manager, you must have current restaurant or breakfast supervisor experience, this is a busy operation and requires experience of working in a 4 or 5 star hotel.
• Capable of demonstrating outstanding leadership, coaching and management skills.
• The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results
• Hands on approach to work, always being productive and looking to improve
• Detail orientated and drives standards
• Effective communication both written and spoken within and between departments.
• Possess a positive attitude and a desire to learn
• Ability to meet deadlines and work under pressure
• Friendly, courteous and helpful with excellent communication skills
• Motivated to go the extra mile for guests and colleagues
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees.

Salary: Competitive rate of pay plus monthly tronc typically £3,400 annually