Breakfast Host

Aethos; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Health & wellbeing

Wellable app

Financial wellbeing

Holiday entitlement (up to 33 days)

Learning & development

Guest experience

Wellness initiatives

Mental Health First Aiders

Travel benefits: Season Ticket Loan /

Social events & volunteering

Job summary

Aethos London Shoreditch is seeking a personable Breakfast Host to greet guests in our breakfast restaurant and create an outstanding first impression. You will deliver quick, high-quality service in line with brand standards while staying calm under pressure.

Ideal candidates will have hospitality experience, strong communication skills, and a welcoming, professional presence aligned with our boutique lifestyle ethos; eligibility to work in the UK is required.

Qualifications

• Ideally you would have previous hospitality experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
• Have an open and approachable manner and thrive on interacting with people
• Have great communication skills, a sense of humour and a welcoming smile
• An understanding of what it takes to provide outstanding levels of guest service
• An eye for detail and be immaculately presented

Responsibilities

• Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
• Be naturally welcoming and engaging, and comfortable in your ability to multi-task, prioritise and remain calm under pressure
• Greet guests and create an exceptional and memorable experience
• Anticipate guest’s needs and provide them with a personalised, crafted experience

Job description

AETHOS LONDON SHOREDITCH

We have many exciting opportunities at Aethos London Shoreditch

Unique to London, Aethos London Shoreditch offers a blend of Shoreditch’s creative energy with Aethos's ethos of simple luxury.

As an established brand, we can offer growth and development, alongside the opportunity to travel.

If you are passionate about hospitality and want to work with an award-winning hotel then we want to hear from you!

At Aethos London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.

Please do let us know of any specific needs you may have during your interview.

BENEFITS OF JOINING OUR TEAM

• Health Assured & Wisdom app, our 24/7 employee assistance programme with access to a health and wellbeing resources, and a variety of great discounts!
• Access to Wellable – a physical wellbeing app including company wide challenges.
• Financial wellbeing support, including access to Stream.
• Up to 33 days holiday a year (increasing with length of service).
• Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping.
• An amazing overnight Guest Experience here at Aethos London Shoreditch for you and a guest
• Wellness benefits and initiatives
• Mental Health First Aiders within the team to offer tailored support.
• Season Ticket Loan, Cycle to Work and discounted Gym memberships.
• Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days.

THE ROLE

As a Breakfast Host you will be responsible for greeting all guests who walk into our breakfast restaurant, providing a great first impression

Your tasks will include but will not be limited to:

• Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
• Be naturally welcoming and engaging, and comfortable in your ability to multi-task, prioritise and remain calm under pressure
• Greet guests and create an exceptional and memorable experience
• Anticipate guest’s needs and provide them with a personalised, crafted experience

ABOUT YOU

• Ideally you would have previous hospitality experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
• Have an open and approachable manner and thrive on interacting with people
• Have great communication skills, a sense of humour and a welcoming smile
• An understanding of what it takes to provide outstanding levels of guest service
• An eye for detail and be immaculately presented

All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.