Breakfast Host: Guest Experience Champion

Aethos; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Health & wellbeing

Wellable app

Financial wellbeing

Holiday entitlement (up to 33 days)

Learning & development

Guest experience

Wellness initiatives

Mental Health First Aiders

Travel benefits: Season Ticket Loan /

Social events & volunteering

Job summary

Aethos London Shoreditch is seeking a personable Breakfast Host to greet guests in our breakfast restaurant and create an outstanding first impression. You will deliver quick, high-quality service in line with brand standards while staying calm under pressure.

Ideal candidates will have hospitality experience, strong communication skills, and a welcoming, professional presence aligned with our boutique lifestyle ethos; eligibility to work in the UK is required.

Qualifications

• Ideally you would have previous hospitality experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
• Have an open and approachable manner and thrive on interacting with people
• Have great communication skills, a sense of humour and a welcoming smile
• An understanding of what it takes to provide outstanding levels of guest service
• An eye for detail and be immaculately presented

Responsibilities

• Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
• Be naturally welcoming and engaging, and comfortable in your ability to multi-task, prioritise and remain calm under pressure
• Greet guests and create an exceptional and memorable experience
• Anticipate guest’s needs and provide them with a personalised, crafted experience

Job description

Aethos London Shoreditch is seeking a personable Breakfast Host to greet guests in our breakfast restaurant and create an outstanding first impression. You will deliver quick, high-quality service in line with brand standards while staying calm under pressure.

Ideal candidates will have hospitality experience, strong communication skills, and a welcoming, professional presence aligned with our boutique lifestyle ethos; eligibility to work in the UK is required.