Brasserie Restaurant Supervisor: Lead Service & Guests

Ardencote; Lye Green; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Spa access

Employee discounts

Pension scheme

Free parking

Refer‑a‑Friend

Zusammenfassung

Ardencote is seeking a confident Brasserie Restaurant Supervisor to support the day‑to‑day running of our restaurant at Ardencote Hotel & Spa. This hands‑on role focuses on leading a team, delivering high standards and ensuring memorable guest experiences.

You will work alongside our Restaurant Management team to maintain exceptional service, oversee staffing, and ensure smooth operations during busy services. Join a friendly, professional team committed to hospitality excellence.

Qualifikationen

• Must be passionate about hospitality and great customer service.
• Must be confident supervising and motivating a team.
• Must be organised and comfortable working in a busy restaurant environment.
• Must be friendly, approachable and professional.
• Must be able to communicate clearly with both guests and colleagues.
• Must be proactive and happy to get involved wherever needed.
• Must be committed to maintaining high standards of service, cleanliness and safety.

Aufgaben

• Leading, supporting and motivating the Food & Beverage team during service.
• Helping create memorable experiences for every guest.
• Making sure our restaurant standards are consistently maintained.
• Supporting daily restaurant planning and staffing.
• Briefing the team on menus, dietary requirements, VIPs and special requests.
• Training and developing team members to help them perform at their best.
• Completing opening and closing procedures.
• Maintaining excellent cleanliness, presentation and uniform standards.
• Helping resolve guest queries and concerns, escalating when needed.
• Supporting stock and wastage recording.
• Making sure Health & Safety, COSHH and food service procedures are followed.

Kenntnisse

Leadership

Customer service

Communication

Team supervision

Hospitality

Problem solving

Jobbeschreibung

Ardencote is seeking a confident Brasserie Restaurant Supervisor to support the day‑to‑day running of our restaurant at Ardencote Hotel & Spa. This hands‑on role focuses on leading a team, delivering high standards and ensuring memorable guest experiences.

You will work alongside our Restaurant Management team to maintain exceptional service, oversee staffing, and ensure smooth operations during busy services. Join a friendly, professional team committed to hospitality excellence.